Trwa ładowanie. Prosimy o chwilę cierpliwości.
Accenture
Data aktualizacji: 2021-03-03
Kraków, małopolskie
BPO/SSC
angielski, hiszpański
Data aktualizacji: 2021-03-03 Aplikuj
REKRUTACJA ZDALNA

Debt Recovery Associate with Spanish

What will you do:

  • Collecting debts according to the post suspension process
  • Pro-actively engaging with debtors to ensure timely resolution
  • Cooperating with internal departments (Credit, GCS, Cash Ops, Billing and Sales teams)
  • Process cases in a timely and effective manner
  • Allocation of incoming payments and accounts reconciliation
  • Resolving complex queries - Influencing customers, negotiating and building business relationships

Qualifications

What do we expect?

  • Shift: 11:00 A.M - 7:30 P.M
  • Fluent English and Spanish (min.B2)
  • Preferable experience in Customer Service/ Call Center/ O2C Collections
  • Communication, negotiation and analitical skills 
  • Able to work under independently as well as a part of the team
  • Good knowledge of MS Excel and Google Sheets will be an asset
ABOUT US:
Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.