Trwa ładowanie. Prosimy o chwilę cierpliwości.
Data aktualizacji: 2021-03-03
Kraków, małopolskie
angielski, hiszpański
Data aktualizacji: 2021-03-03 Aplikuj

Debt Recovery Associate with Spanish

What will you do:

  • Collecting debts according to the post suspension process
  • Pro-actively engaging with debtors to ensure timely resolution
  • Cooperating with internal departments (Credit, GCS, Cash Ops, Billing and Sales teams)
  • Process cases in a timely and effective manner
  • Allocation of incoming payments and accounts reconciliation
  • Resolving complex queries - Influencing customers, negotiating and building business relationships


What do we expect?

  • Shift: 11:00 A.M - 7:30 P.M
  • Fluent English and Spanish (min.B2)
  • Preferable experience in Customer Service/ Call Center/ O2C Collections
  • Communication, negotiation and analitical skills 
  • Able to work under independently as well as a part of the team
  • Good knowledge of MS Excel and Google Sheets will be an asset
Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
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