Junior Cash Collector
with Arabic
What will you do?
- Collect outstanding receivables while adhering to client policies and procedures pertaining to Collections
- Contact Agencies, advertisers and all other customers via Phone & Email to collect outstanding debts
- Escalate any uncollected debts for approval to allocate uncollected balances to Specific Reserve or Write off
- Resolving customer queries/ issues, handling insolvency, referring accounts to legal, reducing accounts receivable delinquency and escalate accounts in litigation to manager
- Provide collection reports including those that measure the process against stated targets, and delinquent customer reports
- Assist with basic credit assessment
- Ensuring that performance service metrics are met & in time. Seeking advice and escalating issues which are beyond scope of work
Basic Qualifications
- Advanced communication skills in Arabic and English (min. C1)
- Advanced Microsoft Office Suite skills (Excel)
- Strong verbal and oral Communication & Customer facing skills
- Positive approach in supporting Customer & company needs
- Goal-orientated individual with Strong time and task management
- Organized and methodical person with logical approach in addressing issues and Strong Analytical skills
- Preferred education – Degree in Economics/Finance or ongoing studies in a related field