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Przeglądana oferta pracy jest nieaktualna
BNY Mellon (Poland) Sp. z o.o.
Data aktualizacji: 2021-05-10
Wrocław, dolnośląskie
Bankowość, Analiza
Data aktualizacji: 2021-05-10
BNY Mellon (Poland) Sp. z o.o.
Sr. Analyst, Client Processing
Sr. Analyst, Client Processing
  • Performs routine and non-routine client service and transactional support functions.
  • Provides analytics and reporting services, working to improve and automate transaction processing systems.
  • Advises organizational units/teams to ensure timely delivery of service, or resolution of issue.
  • Provides direction to lower-level service roles in the successful delivery of support or service.
  • Processes account related transactions per scheduled events/client authenticated direction.
  • Answers inquiries and resolves problems or issues.
  • Assesses needs and suggests/promotes alternative approaches to service models.
  • Participates in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
  • Solves problems based on an understanding and knowledge of the intricacies of the system.
  • Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
  • Manages situations which may require adaptation of response or extensive research according to internal or external client response.
  • May be responsible for allocating and checking work of support team members.
  • May be responsible for specific supervisory review, training and approval actions.
  • Contributes to the achievement of team objectives

Requirements       

  • Bachelors degree or the equivalent combination of education and experience is required.
  • 3-5 years of total work experience is preferred.