A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist - Practice Support team focuses on managing the design and implementation of technology infrastructure within PwC, developing and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth.

Environment Management Manager

Skills and Experience:

• experience in managing  a variety of  systems and complex data model across solution preferably on both global and local levels

• Gathers wide viewpoints to build consensus and create positive outcomes for all parties

• experience in Environment management in multi-system environment or large software deployments / rollouts for the customers (configuration templates, data migration templates)

• participation in data migration projects (cross environments, cross platforms)

• analytical thinking with proven record of technical analysis / feasibility study to adapt solution to a business needs or system limitations

• practical experience with enterprise-class software (on-prem, cloud, in-house development) in the area of administration, bulk data updates, change deployment

• Experience with working with multiple support and vendor teams

• experience with design and development of custom solutions for integrations, bulk data loads, bulk data updates

• Experience with integration solutions (real-time, asynchronous, file-based and web-service based)

• proactive and open mindset with good communication skills

• focus on building trusted relationships with the stakeholders, project managers, solution teams and environment management working group

• Experience working with Service Now and G Suite tools or Microsoft Office

• Experience maintaining/updating website content
  
   

Responsibilities:

• Will be a central point of contact regarding information regarding xBOS environments and data compatibility for xPST issue resolution and E2E Testing purposes

• New territory onboarding to Environment Management

• New solutions / services onboarding to Environment Management 

• Will understand data model for BOS and dependent systems and impacts they have

• Technology acumen for contact to cash 

• Understanding of Integrations and dependency diagrams

• Understanding of how territory data is used for testing with TCoE

• Participate in and facilitate (if facilitator is unavailable) Envir Mgmt Working Group

• Work with platform contacts to determine the usage of environments and data in order to manage conflicting needs

• Will help align planning of environments and data refreshes

• Monitor environments to ensure usage as planned and reported

• Maintain environment management documentation information from project teams and solution teams

• Manage plans with tasks identified via WG and other Environment Management stakeholders, assessing progress and completion

• Will keep momentum moving in projects to ensure initiatives continue moving forward and are completed on time

• Will help to provide risk mitigation and proactive initiatives to assure availability of environments for projects/upgrades/new territory onboarding.