• Graduate/Post Graduate in any discipline. Project management degree is a benefit.
• Minimum three years of work experience in workflow/project coordination, production management, and/or customer/account service. Professional services firm or agency experience is a plus.
• Customer service experience essential, with strong deadline negotiation skills and the ability to manage priorities against tight deadlines.
• Must have a good understanding of general business operations with knowledge of Microsoft Office (PowerPoint, Word, and Excel).
• Must possess excellent English verbal and written communication skills and excellent interpersonal skills with the ability to build credibility and collaborate with firm personnel at all levels.
• Preferred: Knowledge and exposure to graphic design software, preferably Adobe Creative Cloud (InDesign, Illustrator, Photoshop) and experience of managing graphic design workflow.
• Must have the necessary experience required to anticipate and address potential problems or questions regarding projects.
• Ability to communicate professionally during stressful situations, maintaining composure and resolving problems effectively and positively.
• Ability to follow directions and manage multiple tasks in a high volume environment.

• Effectively coordinate and monitor graphic design projects in a deadline-driven environment using the ServiceNow workflow management tool and scheduling tool;
• Assess project requests ensuring that all information necessary for the successful completion of the project is supplied and accurate. Ensure that requests align with firm policies and brand standards. Contact internal client if additional information is required before routing to production;
• Estimate time required to complete each request. Manage internal client expectations, negotiating deadlines when necessary;
• Assign resources to projects based on skill sets and availability. Prioritize projects based on due dates and duration estimates;
• Ensure clear communication of internal client requirements. Review project specifications and internal client expectations with leads and/or assigned CS professionals as necessary;
• Provide consultation on large and complex projects to current and prospective customers. Set right expectations on services, delivery, and deadlines;
• Build relationships with internal clients in all functions at all levels - locally and regionally - and ensure effective delivery of services;
• Work closely with other Creative Services Coordinators and Graphic Designers to share leading practices and implement new procedures, technology, and services.

• Great opportunity for professional development;
• Opportunity to be part of the Global Team of experts in graphic design field;
• The possibility of shaping the company's development directions;
• Interesting and stable job in multinational company;
• Open and friendly organizational culture;
• Benefit package (Trainings, Private Health Insurance, Multisport). 
• Currently the possibility of remote work (in the future a hybrid model of work - the possibility of partial work from home and office).

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

Creative Services is Deloitte's largest global design team. The mission is to deliver brand consistency, enhance speed-to-market, and drive operational efficiencies through global alignment of creative services professionals, process, and technology. Deloitte’s US-India Delivery Center is dedicated to providing creative graphic solutions in a variety of mediums. With 150+ designers and coordinators located across three global regions—providing consistent, high-quality, professional creative services, this team has established its reputation with clients throughout Deloitte. The Creative Services practice provides support on 35+ project types, including but not limited to presentation, proposal, sales sheet, newsletter, annual report, brochure, poster, placemat, advertisement, video, animation, illustration, interactive design, signage, and SharePoint and microsite design.