Strefa Klienta
Customer Service Representative
Customer Service Representative
with German
with German
What will you do:
As Customer Service Representative, you will assist our customers to solve issues concerning our online advertising products and answering all their product related questions.
-
Optimize campaigns and pitch features for customers
-
Manage account activation and optimization, campaign, budget, troubleshooting and keywords queries
-
Manage complaints, fraud, and account hijacking queries
-
Processing of billing and payment
What do we expect:
-
Fluent English and German (min.C1), great communication skills
-
Previous B2B experience would be an asset
-
Ability to understand current clients’ processes and needs and resolve quickly their queries
-
Ability to work in a dynamic environment and offer support on different communication channels
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly office
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activities and outings
- Access to MyBenefit platform
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
Powiadomienie - oferty pracy
Ⓒ 2008-2023 Grupa MBE sp. z o.o. Wszelkie prawa zastrzeżone.