Trwa ładowanie. Prosimy o chwilę cierpliwości.
Data aktualizacji: 2021-10-15
Warszawa, mazowieckie
Księgowość, BPO/SSC
angielski, rosyjski
Data aktualizacji: 2021-10-15 Aplikuj

Junior Cash Collector

with Russian

Overall purpose of job

  • As a Collections Agent, you will be given the opportunity to lead the invoice payment process for business customers.
  • In this role, you will keep a positive relationship with the client s customers to ensure that cash collection activities are met. Full training will be provided to the successful candidate, who will be responsible to reduce aged debts, improve collections and collate high quality dispute information.
  • Your responsibilities also include telephone calls to customer accounts to resolve problems that delay collections.


Main Responsibilities Accountabilities


  • Contact customers by phone and other tools to ensure timely payment of all invoices, being pro active to ensure an overdue situation does not occur
  • Develop and maintain professional relationship with internal and external clients
  • Promptly provide customer payment remittances to Accenture s cash applications team
  • Build reports liaised with client processes and procedures
  • Meet weekly monthly collections targets and all SLA s
  • Raise to management dispute information to a high degree of quality as required in accordance with the established policy
  • Produce monthly statements to send to customers in line with client s processes
  • Record all collections activities in a consistent manner as per client processes
  • Ensure that the collections processes followed are in adherence with the procedures.

Required Skills Proficiencies Experience

  • Strong communication skills
  • Oral and written communication skills.
  • Ability to work on own initiative as well as in as part of a team
  • Good interpersonal time leadership skills
  • Ability to establish and maintain key relationships
  • Proficiency in English and German
  • Desirable but not crucial
  • A Third level qualification
  • 6 months collections or accounts payable customer care sales experience.
  • Proficiency in Microsoft Office particularly in Excel
  • An aptitude for negotiation, reporting, and problem solving.
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
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"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

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