Strefa Klienta
Debt Recovery Junior Analyst
Debt Recovery Team takes care of the post suspension collection process. The team is not afraid of strict collections, takes part in conference calls, long term Payment Plans negotiations or dealing with the bankrupts.
Key Responsibilities:
- Collecting debts according to the post suspension process.
- Proactively engaging with debtors to ensure timely resolution.
- Cooperating with internal departments Credit, GCS, Cash Ops, Billing and Sales teams.
- Process cases in a timely and effective manner.
- Allocation of incoming payments and accounts reconciliation.
- Resolving complex queries Influencing customers, negotiating and building business relationships.
Expectations:
- Great communication skills both verbal and written.
- English spoken and written B2+/C1 level - required.
- Ability to work independently as well as a part of the team.
- Strong negotiations and analytical skills are essential.
- Good knowledge of MS Excel and Google sheets will be an asset.
Powiadomienie - oferty pracy
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