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Marsh European Business Support Center
Data aktualizacji: 2022-09-28
Warszawa, mazowieckie
Ubezpieczenia, Administracja
angielski, niemiecki
Data aktualizacji: 2022-09-28 Aplikuj
Marsh European Business Support Center
Team Coordinator with English (German as an asset)

MMC GS is seeking candidates for the following position based in Warsaw office:


Team Coordinator with English (German as an asset)

Team Coordinator with English (German as an asset)

Location: Warszawa

About Marsh European Support Centre in Warsaw:

EBSC, as the internal centre of excellence, has taken over operations from Marsh Europe insurance business to let our brokers focus directly on clients. In our daily work, we strive for efficiency, high quality, and outstanding results delivering them on time. Our scope of service includes different kinds of support like: administrative activities, insurance policy management, claims, invoicing, and data management.

We have around 200+ colleagues on board of 9 nationalities but our plans are ambitious as we want to triple the size of the team within two years! As we love languages, we speak 21 of them in total! We care about our well-being and we know that a friendly, supportive and inclusive work atmosphere is crucial!

As Team Coordinator you’ll be responsible for supporting Team Leader or Ops Manager in various people management tasks for team.

What is it in for you?

  • Possibility to gain professional experience in a global company that is reshaping the industry
  • Great personal development and career opportunities
  • Attractive benefits package (including private health care - family package, prepaid restaurant or shopping card topped up every month, prepaid sports & culture card or a Multisport card, language course, unlimited access to online learning platforms, retirement plan)
  • Multilingual community with inclusive atmosphere and a smart casual dress code
  • A modern office in Warsaw city center, just next to the M2 “Rondo Daszyńskiego” underground station

We will count on you to:

  • Manage a team of administration specialists: recruiting, motivating, coaching and developing team members by setting clear goals, managing and prioritizing workload and monitoring performance
  • Plan and develop new procedures within area of a team responsibility
  • Resolve internal clients escalations in a timely manner
  • Implementation of business-focused solutions within time and/or cost constraints
  • Prepare management reports
  • Process improvements
  • Coordination of various projects and team`s initiatives

What you need to have:

  • Coordination skills and experience in the field of people management
  • At least 3 years of professional experience in international environment (preferably in insurance operations or SSC) and min 1 year of experience in managing diverse small to medium sized teams
  • Excellent command of spoken and written English
  • Ability to plan resources and track utilization of the team

What makes you stand out:

  • Knowledge of German and/or additional European language
  • Strong customer service experience
If you would like to apply for this position, please apply at:
Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 76,000 colleagues advise clients in 130 countries. With annual revenue over $17 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter or subscribe to BRINK. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.
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