Who we are looking for
A professional who will join State Street Investment Management Services business unit and support Front Office Data Control (FODC) - a service offered to the clients. The FODC service is designed to compare records of the Client`s Front Office System with records kept at State Street, flag and resolve differences. You will work with internal teams and the client front office provider to resolve breaks. You need to have a proactive mindset to inform other business units of potential issues further downstream.
Why this role is important to us
State Street IMS is responsible for outsource service provision through leading edge technology and services for its clients. SSC has demonstrated excellent success in recent times with major client wins covering in excess of 10 locations worldwide, including UK, Europe, India and USA, for the outsource arrangements of Fund Accounting and Investment Operations. SSC are increasing its talent to support the planning, development and roll-out of the Enterprise project within the Investment Operations arena and require keen and experienced investment operations business professionals to play a key role in the delivery of a successful solution.
This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.
Your new role
As a Client Portfolio Reconciliation Expert you will:
Support FODC (Front Office Data Control) process
Perform daily checks on file deliverables to the clients, investigate discrepancies and ensure daily resolution of identified queries
Complete system testing for Change Control enhancements
Maintain clear and effective communications with immediate colleagues and Management
Take ownership of issues to resolution, engage teams as needed to gain consensus
Maintain Open Actions / Issues logs which aid in tracking issues and providing a document to reference within checkpoint meetings with manager
Track key project milestones to help ensure that each functional area within the team is built and ready ahead of a conversion
Develop and maintain relationships with Architect Lead to help aid successful delivery of each milestone
Where applicable, provide assistance to manager and team members to close out issues
Think globally by encouraging the regional FODC teams to work together to discuss strategic initiatives and close out issues
Assist in gathering/preparing project information by attending and facilitating client and internal meetings
Assist in the analysis of current/proposed processes and recommend solutions and improved processes
Support of preparation of Operating Models, Service Level Agreements and Key Performance Indicators for FODC.
Ensure that the highest level of the Code of Conduct is displayed in your behavior.
What we value
These skills will help you succeed in this role
Strong critical thinking, problem solving, and decision-making skills
Project management experience
Good client service skills
Good time management, organizational and team working skills
Strong communication skills to audiences of different levels of seniority.
Must be self-motivated, adaptable and show initiative in different circumstances and under pressure
Flexibility in working outside of your responsibilities and areas of expertise
Education & Preferred Qualifications
Master’s Degree in Finance, Accountancy or Business related degree
Min 3 years of experience in a Fund Accounting/Fund Administration/Middle Office or similar industry-related areas is necessary
Experience in an asset management / middle office role is a plus
Experience in IBOR considered a plus
Customer service experience considered as a plus
Obtained or studying towards obtaining a professional accountancy qualification would be advantageous
Very good working knowledge of Excel
Advanced command of English
Permanent contract of employment from day one
Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
Gold medical package for employees and their families (partner and children)
Premium life insurance package and private pension plan
Employee savings plan
Wide range of soft skills training, technical workshops, language classes and development programs
Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
Variety of well-being programs
Technical or leadership career pathway
Are you the right candidate? Yes!
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
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