Job Description & Summary

PwC is a powerful network of over 250.000 people across 158 countries. All committed to deliver quality in Assurance, Tax, Advisory & Technology services. Match your curiosity with continuous opportunities to learn, grow and make an impact. Be who you are and be a game changer.

Currently we are looking for a Microsoft D365 Dynamics Manager  to join our Technology Consulting team! 

CRM D365 Manager

The role:

• Lead the delivery of the  implementation and pre-implementation of Microsoft D365 Dynamics solutions

• Manage project team (Business Analysts, Developers, Testers, IT Architects, Product Owners, Business Users) 

• Manage risks, issues, schedule, scope and quality of the deliverables

• Ensure contractual commitments are met and project delivered according to the assumptions

• Oversee the general progress of the project and co-ordinate the work with external teams on Client side 

• Act as a single point of contact in terms of ongoing project issues, agreements, scope changes and decisions

• Set-up overall project structure from fick-off till hands-on to Production (Maintenance)

• Make quick and accurate decisions based on input provided by Business and/or IT members of the team

• Ensure understanding of business users and stakeholders goals and expectations

• Moderate meetings and workshops with Project Management representatives from the Clients

• Assess priorities and dependencies between tasks and work components

• Manage scope and traceability of requirements during project lifecycle

• Prepare input for Business Development initiatives and Contribute to the sales process,

• Provide expertise in D365, support team members and estimate work-effort required to accomplish the goal of the project

• Have good fun with building extraordinary teams and relationships with Clients!

Qualifications:

• Proven track of delivered projects in Microsoft D365 Dynamics solutions (for Corporates and/or Medium sized companies);

• Good understanding of CRM (Customer Relationship Management) area from both business and IT perspectives;

• Understanding both business and IT aspects of CRM projects;

• Very good communication skills (on operational and managerial level);

• Ability to work closely with business users and IT department;

• Ability to execute and support sales process and business development;

• Understanding of modern IT / Integration concepts and frameworks;

• At least 2+ years in international environment;

• Fluent English;

• Project Management, Agile and D365 certificates are highly welcomed.

Nice to have:

• Knowledge and experience in other Microsoft technologies (i.e. Azure, PowerApps, Microsoft Customer Insights solution);

• Good understanding of Agile;

• Proven track record of working with English speaking teams;

• Strategic thinking and tactical project planning/management skills;

• Russian and/or German.

We offer:

• Opportunity to broaden your professional experience while working with Clients from various industries facing unique challenges;

• Cooperation on innovative projects for reputable polish & international clients;

• Work in a team with experienced project managers, consultants, enterprise & solution architects in a positive cooperation environment;  

• Great atmosphere and a comfortable working environment;

• Flexible approach to office & remote work;

• Access to industry specific (technology) & general consulting trainings;

• Ability to take part in after work activities, well-being sessions, team & company wide events.

Send your application today!