Collections Junior Analyst
Collections Junior Analyst
with Spanish (Debt Recovery)
with Spanish (Debt Recovery)
Debt Recovery Team takes care of the post suspension collection process. The team is not afraid of strict collections, takes part in conference calls, long term Payment Plans negotiations or dealing with the bankrupts.
Key Responsibilities:
- Collecting debts according to the post suspension process.
- Proactively engaging with debtors to ensure timely resolution.
- Cooperating with internal departments Credit, GCS, Cash Ops, Billing and Sales teams.
- Process cases in a timely and effective manner.
- Allocation of incoming payments and accounts reconciliation.
- Resolving complex queries Influencing customers, negotiating and building business relationships.
Expectations:
- Great communication skills both verbal and written.
- English and Spanish - spoken and written B2+/C1 level - required.
- Ability to work independently as well as a part of the team.
- Strong negotiations and analytical skills are essential.
- Good knowledge of MS Excel and Google sheets will be an asset.
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly office
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activities and outings
- Access to MyBenefit platform
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace