Strefa Klienta
For our Client, an international Shared Service Center of a company from innovation and technology business, we are looking for candidates interested in taking the position of HR Delivery Manager. Headquarters is located in Kraków.
HR Delivery Manager
HR Delivery Manager
Miejsce pracy: Kraków
Nr ref. 193569/8386
Responsibilities:
- run HR Front Office operations for Poland or Germany (depending on the role),
- oversee delivery of the services according to SOPs and KPIs and performance standards,
- represent GBS HR in both internal and external audits,
- manage three leaders responsible for Talent Acquisition, Payroll & Benefits and Employee Lifecycle departments consisting of up to 40 FTE in total,
- manage the GBS budgeting, operations, drive continuous improvements,
- deal closely with internal and external stakeholders,
- define and drive people management strategy of the GBS HR,
- analyze operational performance, address any issues across the departments, drive continuous improvements, implement Lean techniques.
Requirements:
- experience in a similar position in SSC / BPO environment,
- leadership experience – managing work of at least 25 FTE,
- project management skills and experience – Lean, Six Sigma certificate would be a great plus,
- problem solving attitude, analytical approach, great business skills,
- great team and project management skills,
- high degree of passion, commitment and effective management of different cultures,
- great MS Excel, MS PowerPoint skills,
- fluent in English – C1 level.
The offer:
- attractive salary with an extended bonus system (annual bonus),
- individual development and training opportunities, from job specific to soft skills,
- development and career opportunities in modern international organization, a leader in innovation and technology business,
- My Benefit and Multisport systems,
- private medical care and life insurance package,
- work partly from home – hybrid model.
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