Live delivery facilitator will facilitate learning classroom and/or virtual instructor-led sessions mainly for Global Delivery functions and ensure that all learning objectives are being achieved. Further, will also track course materials and learner registration and attendance.

Facilitator will cooperate with other team members, Program Management team members, and Business content SMEs as required to source learning content and get answers to any questions and queries.

This position will be based out of Krakow. 

Skills:

• Ability to collaborate effectively across teams / locations
• Strong problem-solving skills
• Ability to work independently
• Ability to work under pressure / deadlines
• Relationship building and influencing skills
• Strong communication and interpersonal skills
• Business perspective and hands on experience is a must
• Bachelor’s degree or equivalent education or work experience is an asset 

Work Experience :

• 5-7 years of Global Delivery business/operations experience in finance and finance related areas such as Alternative Investment Solutions, Investment Products, Derivatives, Fund Accounting, Custody etc. Experience in training delivery will be an advantage

Competencies:

• Business perspective and hands on experience is a must
• Bachelor’s degree or equivalent education or work experience is an asset
• Delivers and moderates high-quality learning experiences in classroom and virtual environment
• Facilitates learning to develop and enhance technical & professional skills
• Continuously seeks to improve own skills and knowledge and ensures a deep content knowledge and awareness of the audience
• PC skills (Microsoft office suite)

​ Responsibilities:

• Schedule and facilitate a variety of programs ranging from one hour to multi-day programs conducted in a classroom or online learning environment which may include product/business specific, leadership or skill development training and training specialists to deliver programs that support business capability for the organization agencies/consultants
• Work with subject matter experts, instructional design teams, training
• Ensure materials are up to date and relevant to ensure a seamless experience within the team and for the learners (e.g., course outline, presentation materials, handouts, communications, participant guide, leader guide, etc.)
• Utilize the LMS to store course curriculum, capture program registration, and run reports on attendee completion status
• To review all course evaluations and implement necessary improvements.
• To act as a mentor for new Facilitators / Instructors, providing observation feedback.

The Talent Development & Learning (TD&L) organization has embarked on transformational change that will both impact those responsible for learning activities, as well as employees across the organization. As such, roles and responsibilities will need to be fluid to meet the demand as the org model is being redesigned.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers