The Ops Specialist FT Pay Proc is responsible for repairing electronic instructions that do not straight through process. These wire transfer may be in USD or a foreign currency. These responsibilities require that the person understands the various types of wire transfers, industry wide payment formatting conventions (SWIFT) as well as BBH s own processing requirements. Timeliness and accuracy are also key traits needed to succeed in this position.
RESPONSIBILITIES:
Process Transactions
- The specialist will need to continuously go into repair queues within Keystone to fix items which did not STP and enable them to be processed by the system. The specialist will either be the person repairing the item or verifying the item.
- The specialist must be able to work in a team environment as all instructions require two people to complete the item. Communication within the group is key in order to get instructions processed before market deadlines.
- While the specialist may concentrate on either USD transactions or Non-USD transactions most of the time, they will need to be flexible as resources are moved around to accommodate volumes and ensure items are processed in timely manner.
- The specialist must process items accurately (i.e. no errors) and within established timeframes to be
Problem Resolution
- When unclear instructions are received via fax or electronically within Keystone, the specialist should research the item and look to resolve the issues and escalate when appropriate.
Communications
- From time to time, the specialist will receive emails or phone calls from other BBH departments. They need to communicate professionally and provide quality answers.
Risk and Control
- All specialists must adhere to firm policies particularly those related to Funds Transfer and department procedures.
QUALIFICATIONS:
- BA/BS degree or equivalent work experience
- Demonstrated PC skills
- Ability to identify, escalate and resolve a problem
- Ability to communicate professionally through effective verbal and written sills
- Ability to work in a team environment
- Ability to meet deadlines and work under pressure
- Ability to multi-task
- Professional client service skills
- Good with numbers
