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We are currently looking for:
At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can.
Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.
Brown Brothers Harriman is currently recruiting Operations Lead Specialist TP Trade Settelment.
As an Operations Lead Specialist TP Trade Settlement you would be responsible for assisting the Supervisor with day to day work, enhancing productivity, reducing Risk Profile and Enhancing Client Experience as related to highly complex and client specific security related transactions. You would be a Subject Matter Expert related to processing activities and inquiries on such as: settlement of instructions, trade status updates, processing and recording and reporting as well as reconciliation. As a Subject Matter Expert you are expected to assist team members as needed for trade expertise and back-up. You would also be a back-up for all functions, including some Supervisor tasks, and you will assist Management in the identification and resolution of issues. You must have the ability to identify market related issues on instructions (missing or conflicting requirements) and communicate these issues along with expected resolution directly to clients in a formal setting (such as a call or meeting with other LOB managers or clients). You should have a direct focus on meeting the Standards and Goals of the department. You proactively identify trends that will aid in the increased STP for both the Division as well as the Client, adding to the overall Client Experience by acting as a direct contact related to a specific client relationship or process.
Qualifications:
BS/BA degree or equivalent work experience
At least 2 years of Custody/Operations experience
Excellent proven written and verbal communication skills
An aptitude for thorough analytical and problem resolution
Proven ability to provide feedback and guidance to clients effecting change in behavior and overall satisfaction
Self-starter, proactive and objective oriented
Ability to execute tasks with little direction, and plan time effectively to meet deadlines
Ability to multitask and deal with competing priorities
Ability to identify, analyze, resolve and when needed escalate a problem
What We Offer:
Private medical care for you and your family
Life Insurance
Hybrid Working Opportunities
2 additional days added to your holiday calendar for Culture Celebration and Community Service
Various additional benefits including professional training and qualification support
Subsidised cafeteria
Contracts for an indefinite period of time with no probation period
Some of your key responsibilities include:
Assist Supervisors in Workflow Management
Independently manage client specific processes and provide daily feedback and reporting
Act as dedicated point of contact for specifically identified client processes
Processing and analysis of complex and client specific instructions
Assists with testing of system enhancements and/or new systems
Reviews and resolves pre-settlement & post settlement discrepancies with internal and external parties
Understands market settlement procedures and restrictions
Perform various edit checks on all electronic trades
Verify (dual controls) information prior to release to other areas of the firm as well as release to market
Escalate known or potential issues to management including any potential exposure items on trades not settling by deadline or trades being held over night
Help ensure all deadlines and requirements are being met
Assist team members and supervisors with daily tasks as Subject Matter Expert
Resolve transaction related problems using established procedures or client documentation and available systems
Analyze trends and provide feedback on instruction content and format as related to market requirements/standards
Ensure timely response to internal and external requests
Ability to clearly and professionally communicate instruction related issues to clients
Provide superior client service
Work proactively with clients and internal areas to improve instruction and process flow
Private medical care for you and your family
Life Insurance
Hybrid Working Opportunities
2 additional days added to your holiday calendar for Culture Celebration and Community Service
Various additional benefits including professional training and qualification support
Subsidised cafeteria
Contracts for an indefinite period of time with no probation period
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