This exciting new role is based in IT Operations – IT Security Services, and it is the key to ensuring our Security ambitions are met in accordance with users’ expectations and in the  most stable and secure environment possible.

If  you:

• Understand both the IT and business side of SAP Access Management and processes around it,
• Are customer focused person and like to optimize processes for IAM and keeping them as simple as possible,
• Understand the principles of IAM and you are IT Security oriented person.  

 Then you might be the person we are looking for.

Join us to become part of a multinational team, highly motivated to provide that best support to our colleagues.

Specifically, you will:

• Support provisioning of SAP user accounts and GRC related queries from users,
• Handle of operational day-to-day support activities for security/authorizations including ticket resolution and issue escalation, 
• Prioritize and process access requests,
• Ensure that established SLAs for various ticket types are met,
• Monitor GRC workflows,
• Maintain relationships with the role owners from the various business areas,
• Monitor Emergency Access Management,
• Research and respond to sampling requests from auditors,
• Develop and maintain clear and concise documentation for users and other stakeholders.                                      

Who are you?

• You have knowledge and understanding of SAP authorization concept,
• You have basic understanding of SAP role development,
• You have experience with SAP-GRC ( will be an asset ),
• You have working knowledge of IAM principles and IT security,
• You have excellent analytical & communication skills,
• You have excellent customer service skills,
• You have the ability to work with functional areas and/or departments throughout the company,
• You know how to prioritize and monitor work in process to ensure the timely achievement of commitments,
• You are able to identify and you are eager to fix issues.

For Senior position additionally:

• Understanding of SAP role development with strong capabilities of coordinating with external partners in executing role development,
• Experience in SAP GRC Access control (2-3years) as well IAM related capabilities,
• Deep understanding of business processes and the associated best practice roles required to support them,