As Client Service Representative in Krakow Custody Hub team you will be responsible for custody account opening process and for maintaining client access to BBH platform Infuse. The role will require you to perform client calls and to establish relationships with internal teams. A Client Service Representative will collaborate with team members and managers to discuss current trends, provide insights, offer automated solutions and assist in internal projects to ensure client satisfaction.
Join us as Client Service Representative in Krakow Custody Hub
As Client Service Representative in Krakow Custody Hub team you will be responsible for custody account opening process and for maintaining client access to BBH platform Infuse. The role will require you to perform client calls and to establish relationships with internal teams. A Client Service Representative will collaborate with team members and managers to discuss current trends, provide insights, offer automated solutions, and assist in internal projects to ensure client satisfaction.
Qualifications:
- BA/BS degree, and/or equivalent work experience (0-2 years)
- Prior work experience in a client servicing role would be an asset
- Ability to effectively prioritize and resolve client needs
- Excellent communication skills
- Ability to build and maintain internal and external client relationships
- Desire to grow through development opportunities
- Good knowledge of MS Office tools
- Fluency in English, German and/or French would be an asset
What We Offer:
BBH offers a comprehensive total rewards package that helps you live your best life, grow personally and professionally, and get rewarded for the results you deliver. We strive to help our employees balance their work and personal lives by offering a suite of benefits, programs and resources. BBH offers a comprehensive and competitive benefits package, enabling our employees to build financial security, share in our financial success, develop their talents, and participate in a range of health and wellbeing initiatives designed to protect them and their families. The following is an overview of what we offer:
- Performance Bonus &
- Life and Accident Insurance & Health and Vision Insurance
- Wellness/Employee Assistance Program
- Sport and Recreation
- Employee Social Fund (MultiSport Card, team outings, benefit vouchers etc.)
- Training, Development and education assistance
- Flexible work arrangements
- Modern office work environment (kitchen, chill-out rooms, sport rooms etc.)
- Volunteer opportunities & Affinity networks
