Trwa ładowanie. Prosimy o chwilę cierpliwości.
Shell Business Operations
Data aktualizacji: 2022-11-28
Kraków, małopolskie
Księgowość, BPO/SSC, Analiza
Data aktualizacji: 2022-11-28 Aplikuj
Shell Business Operations
Account Analyst - Specialty Business

Account Analyst - Specialty Business

Account Analyst - Specialty Business


Early Careers

Work Location
Experience level
Work Location:


Experience level:

Early Careers

Shell in Krakow

Our people are essential to the successful delivery of the Shell strategy and to sustaining business performance over the long term. Performing competitively in the evolving energy landscape requires competent and empowered people working safely together across Shell.
We believe that diverse teams led by inclusive leaders deliver better safety and business performance.
5000+ employees 63 nationalities 20 languages

Shell Global

Shell is an international energy company with expertise in the exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals global energy company.
Around 84,000 employees across more than 70 countries work together to power progress through more and cleaner energy solutions. We use advanced technologies and take an innovative approach to help build a sustainable energy future. We are working to advance disability & enablement, gender balance, culture/ethnicity and LGBT+ inclusion within Shell and the communities where we work.

Your responsibilities

If you have a passion in helping our customers succeed in a dynamic energy transition environment, this is your opportunity. You will grow in a highly energetic and passionate team helping our customers make the transition to cleaner energy.

Where You Fit In

The Account Analyst - Specialty Business role provides account/finance support to Shell Catalysts & Technologies companies, a group of companies that provide leading catalysts, technical services and licensed process technologies to refiners, gas treating facilities and chemical plants around the world. The successful candidate will have experience in invoicing, cost control, and maintaining customer data in support of a commercial sales organization.

Principle Accountabilities will include:

Support to Specialty Business and Sales in Managing certain Account Activities:

  • Create draft proposal/contract in the correct template for valves deals;
  • Equipment Vendor Orders: create purchase orders to equipment fabricators;
  • Invoicing: request billing team to raise invoices; check data on invoices; coordinate delivery of invoices to customers and support credit team in debt collection; and run reports in SERP;
  • Cost Control: monitor acquisition costs; check accuracy of time-writing; and coordinate time-writing reallocation of cost bookings;
  • Maintain Data: maintain certain customer data;
  • Other: provide a variety of other delivery, data quality assurance and business systems support.

What We Need from You?

  • Knowledge of invoicing and cost control: thorough and detail oriented, applying knowledge to ensure support reflects business objectives. Familiarity with invoicing for fuels products helpful;
  • Commercial mindset and problem-solving skills: commercial acumen and ability to find acceptable solutions and options as may be required by the organizations supported;
  • Strong interpersonal and communication skills: strong interpersonal and verbal and written communication skills to easily connect, interface and build relationships with the organizations supported;
  • Passion for business: energetic, enthusiastic, and passion to learn the Shell Catalysts & Technologies business;
  • Collaborative workstyle: prior experience in working both independently and within a team framework; and
  • Manage priorities: ability to manage time and prioritize workload.

Our requirements

Experience / knowledge:

  • Experience: 3-5 years of financial/business support in activities as described above.
  • Education: a degree or diploma in Finance or Business from a university or business school is a plus.
  • Systems: Knowledge of SERP and SalesForce (customer records management tool) is preferred.
  • Language: strong English verbal and written communication skills.


  • remote work opportunities
  • flexible working time
  • corporate products and services at discounted prices
  • christmas gifts
  • private medical care
  • life insurance
  • charity initiatives
  • employee referral programme
  • parking space for employees
  • electric car charger
  • leisure zone
  • fruits
  • integrations events
  • sharing the costs of sports activities
  • sharing the costs of foreign language classes
  • sharing the costs of tickets to the movies, theater

Recruitment stages

1. Find a perfect career opportunity and apply
2. Be invited to the process via call with recruiter
3. Nail your job interview (assessment center)
4. Get an offer and start your adventure with Shell