Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Capgemini Polska
Data aktualizacji: 2022-12-19
Kraków, małopolskie
Konsulting, BPO/SSC, Obsługa klienta
Data aktualizacji: 2022-12-19
Customer Transformation Consultant - Salesforce Industries

Customer Transformation Consultant - Salesforce Industries

Recruitment process for this position and onboarding trainings are conducted online.

  • participate in the customer transformation projects based on Salesforce
  • work for Polish and international clients
  • conduct analysis of client requirements for customer transformation
  • cooperate with international consulting teams
  • solve technical and process challenges on the project
  • present designed solutions directly to the client

What do you need to start?

  • In this position, you will need effective technical cloud architecture experience, problem-solving and communication skills
  • You should have experience in telecommunication industry
  • You should have good understanding of Customer oriented business processes and Customer Experience
  • You should be able to demonstrate expertise in Salesforce Industries (Vlocity), with a firm understanding how elements like Omniscripts, Flex cards / Cards, DataRaptors, Integration Procedures can enhance Salesforces own functionalities
  • You should be able to demonstrate expertise in Vlocity's domain-specific capabilities such as EPC, CPQ, CLM, Order Management, etc.
  • Knowledge of features like Enterprise Sales Management, Linear and Hierarchical product models, Offer Migration and Multiplay Offers, Advanced & Business Rules, Pricing will be an advantage
  • Experience of solving performance challenges incl. efficient batch processing (locking issues), practice of diagnosing and resolving governor limits problems
  • Knowledge of best practice SF development chain and everyday hands-on experience of CICD automation tools, incl. SFDX and VBT (or IDX), integration with MS VS Code
  • You shall have minimum of 2 years of hands-on experience implementing Vlocity platform and synchronic & a synchronic integration with other systems 
  • You should have good understanding of salesforce data structures, objects, SQL, data access tools like developer workbench, data loader etc.
  • You should be able to translate Client’s business and technical requirements into Salesforce and Vlocity configuration
  • You should have an in-depth understanding of the principles of network, application, and information security
  • Vlocity Platform Developer Certification will be your additional asset

What have we prepared for you?

Space where you can develop yourself:

  • Development programs, external courses & conferences, co-funding for certificates, NEXT platform with free access to TED talks, Coursera materials, articles, and virtual trainings: MS Azure, AWS, Google Cloud or ServiceNow.  
  • You will have possibility to join various communities.
  • Flexible working hours thanks to a variety of projects. Ask your recruiter about possible options.

Our famous atmosphere:
We don’t have a rigid dress code, but what we do have are awesome communities and world – changing initiatives. There’s always someone happy to start a day with a cup of coffee with you – even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other!

A lot of benefits:

  • Well-being package (private medical care, additional life insurance & StayWell helpline).
  • Referral bonuses for recommending your friends to Capgemini.
  • Inspiro Audiobooks & Nais access. 
  • Offices in great locations, car leasing program.

Who are we?

Capgemini Invent is the global consulting unit of the Capgemini Group for Digital Innovation and Transformation. It helps CxOs plan and shape the future of their businesses. The team combines strategy, technology, data science and creative design with in-depth industry expertise to develop new digital solutions and the business models of the future. Capgemini Invent employs more than 7,000 people at more than 30 locations and 25 creative studios worldwide.
We are a rapidly growing team of talented Data Science enthusiasts which have dedicated themselves to building innovative and data-driven products & services for customers across industries. Our aim is to rapidly develop cutting-edge solutions by applying the latest technologies and data science techniques.
Do you have any additional questions about our job offers? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska) to check when we organize our next Recruitment Hours. Then, you can speak directly with our recruiters via Messenger.