SLSC (Shell Lubricants Supply Company) is part of Lubricants Supply Chain and manages all transactions associated with global sourcing of base oils to selection of Shell and 3rd party blending location, Shell JVs (Joint Ventures) and end customers globally.

This role is the key link at an operational level between the lubricants plants and the manufacturer of the raw material (Suppliers).

The focus of this role is on ensuring smooth and flawless order processing with emphasis on a strong order entry accuracy that subsequently enables smooth execution of steps in the order to cash including on-time invoice payment.

Principal Accountabilities:

The procurement specialist executes purchasing and sales of Base Oils on behalf of Shell globally and supports regional base oil teams in tracking and executing orders.

Responsibilities:

• Order entry accuracy and timeliness into GSAP system.
• Sales invoice accuracy to blending sites and end customers.
• Freight and demurrage invoices processing.
• On-time and accurate payment of supplier invoices.
• The focal point for vendor payment query and general complaint management. All queries and complaints must be logged, actioned in a reasonable timeframe.
• Monitor, report on, and drive resolution of pending order issues, liaising with Shell Business Services to resolve parked invoices.
• Proactively contribute to process improvements within the streamlined standard ways of working using CI (Continuous Improvement) methodology.
• Establish and maintain excellent relationships with the global process partners and base oil suppliers.
• Work with the procurement data and pricing coordinators in case of master data or pricing issues.
• Demonstrated evidence of Enterprise first values and behaviors will be considered during the selection process.

• Proven track record of success in order to cash and procurement operations, preferably related to cross-border activities.
• Fluent in English - C1 level.
• Inter-cultural communications skills.
• Problem-solving and issue resolution.
• Wide experience in GSAP.
• Knowledge of export/import guidelines.
• Working knowledge of participating or leading projects.
• Understanding of international INCO terms.
• Proven administrative accuracy and right first-time mind-set
• Analytical skills - root cause of process issues identification and corrective actions implementation.
• Project management understanding.