This is maternity cover for 12 months

Principal Accountabilities:

• Coordinating existing office activities including, but not limited to, space allocation, office relocations, goods deliveries, signage and visual management scope and office walks.
• Liaising with local business representatives to manage relations and expectations on service standards and requirements, analyzing opportunities for further improvements
• FM costs administration (SERP system administration, issues resolution, cost monitoring and planning, accruals preparation etc.) related to selected FM suppliers.
• Supporting sustainability goals delivery within the team through innovative approach and research
• Providing assurance to RE Facilities Manager on quality of office services delivered by selected FM contactors and/or suppliers
• Sharing team responsibility for safe and HSE compliant contractors’ works and services performance in co-operation with IT, HSE and Asset Protection
• Co-operation with HSE team to align on related activities e.g. PtW requirements, contractor’s works performance and auditing.
• Supporting selected RE projects (both local & global) in agreement with business needs, budget, timelines, communication and HSSE requirements

Special Challenges:

• Cooperating and managing business relations with complex and/or multiple service providers across the site including building owner and FM suppliers, liaising with IT, HSE, CP and RE global services teams.

Job Knowledge, Skills & Experience:

• University degree
• Experience in project management, office administration, customer service or similar
• English C1 (advanced level)
• Former experience in services management as well as contract/project management
• Ability to execute actions required from the stakeholders
• Ability to communicate and co-operate in business environment (mixed processes, teams, demands)
• Self-organised, responsible, taking ownership for all duties
• Self-motivated with the drive to achieve and implement change
• Willing to work in a team, enhancing teamwork values
• Problem solving & decision-making skills
• Excellent communication, interpersonal and networking skills
• Influencing & Convincing skill