As Credit and Collection Specialist you will be reporting to AR & CM Manager in the GBS O2C team based in Poland. As a candidate you should have excellent language skills and an international mindset.

Our offer includes:

• Competitive pay and attractive annual bonus
• Creating new business structures for Global Business Center Complex environment of working with multiple stakeholders
• On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
• Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work).
• Lot of flexibility in terms of work arrangements (work from office or from home)
• Private medical care (various options to choose) and life insurance
• Employee pension and savings programs
• JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave.
• Multisport card, foreign languages classes
• Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
• Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
• Working in a diverse and inclusive organization of 33 different nationalities

As Credit and Collections Expert you will be responsible for:

• Customer Risk Assessment and Credit analysis 
• Continuous improvement and process standardisation
• JSOX controls and compliance
• Maintain a high level of service with all business partners

Main tasks: 

• Very good understanding of O2C finance scope (e.g. cash collection, cash application, sales order release, credit and risk management, trade finance collaterals, bad debt management and provision, various reporting)
• Customer Risk Assessment and Credit Analysis (coordinate credit limit request submission and provide recommendations to minimize commercial risk)
• Monitor overdue accounts and co-ordinate actions with local market on all areas of concern
• Release blocked sales orders in line with Local and Global Credit Policy
• Coordination of claims management with Sales Team and Customer Service  to ensure timely and accurate discrepancy resolutions
• Coordination of month end activities according to agreed schedule (incl. aged debtors, balance sheet review, cash forecast, periodic statements, bad debt, provision, DSO, accounts reconciliation, factoring etc.) Prepare month-end closing materials, variance analysis and explanations
• Identification and implementation of opportunities to improve efficiency and  standardization of processes
• Participation in process modification/automation and testing (e.g. SAP, bank platforms, other tools)
• Support management team in ad hoc queries/information requests
• Assist in fulfilling the requirements of internal & external audits
• Ensure compliance with all company accounting policies & internal control
• Other ad hoc tasks

Professionals skills: We are looking for Credit and Collection Expert with minimum 3 years’ experience in multi-country environment. Preferred Shared Service Operations or BPO environment. Experience in cash collection and risk management as well as Bachelor/Master Degree in Finance is required. Certification in International Credit Management and Certification on Trade Finance instrument will be a plus.

Language:  Excellent English in both written and oral. Additional language will be an asset

IT-experience: Very good understanding of IT systems in general (incl. Excel, Outlook, PowerPoint, Word) Very good knowledge of SAP system is a must.

Personal Skills

• Persistence and 'can do' attitude
• Good knowledge of trade finance collaterals (e.g. letter of credit, bank guarantee, promissory notes, etc.)
• Self-directed, well organized and effective team member able to work with minimal supervision in a fast paced environment managing multiple priorities.
• Detail-oriented approach with a high level of accuracy and very good analytical skills
• Analyse and solve problems quickly and thoroughly
• Strong analytical skills
• Ability to communicate across organization and stakeholders