Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Reporting to the HR Performance Manager, this role will be responsible to implement the HR Performance framework and identify and take lead on opportunities for continuous improvement to ensure high quality of service delivery from HR. The role will provide inputs on effective SLAs, governance and processes within HR with the objective to improve the end user experience and HR’s value proposition.

This position reports to

HR Performance Manager

Your responsibilities

• Supporting the creation and execution of HR performance strategy in alignment with the HR People Strategy
• Ensuring alignment with overall HR Model across HR to agreed standards and targets and identify opportunities for improvement
• Working with the HR team to develop and maintain HR governance, tracking effectiveness and identifying challenges and opportunities for improving process delivery
• Leading the continuous improvement of HR processes to maximize efficiency and agility whilst maintaining global consistency and compliance with the operating model. Undertaking process reviews, developing proposals to address improvements and track delivery of the changes
• Working with the HR teams to ensure clear governance / RACI is in place. Reviewing service level agreements and key performance indicators with internal customers (within HR and business), taking corrective action and identifying improvement areas. Identifying new KPIs to ensure continuous improvement of service delivery
• Ensuring effective partnership between HR Teams. Leading the implementation of consistent cross-country processes, policies, and technology to improve service delivery
• Partnering in the development and implementation of both new and/or modified HR programs and processes in HR
• Monitoring data integrity in the HR organization and ensuring appropriate governance
• Influencing stakeholders across the company and within vendor organizations to ensure delivery of objectives
• Partnering with HR, HR Services and business leaders to understand their unique challenges, providing advice to resolve them through existing, new, and/or improved solutions while taking into consideration the different business needs

Your background

• 6-10 years of experience, including some experience in HR operations management and driving improvement projects with significant international exposure
• Significant experience with Lean, Six Sigma, Kaizen and Agile tools and methodologies
• Exposure to automation tools and practices and HRIS knowledge
• Significant experience in cross-functional, international collaboration, with demonstrated intercultural sensitivity
• Strategic mindset with a thorough understanding of business drivers and how best to leverage HR
• Strong analytical thinking and ability to problem solve, strong end-to-end process thinking and experience of managing change projects
• Excellent relationship building and collaboration capabilities with the ability to network with and influence Business and HR leaders globally
• Self-driven, resilient, energetic, adaptable, enthusiastic and inclusive; creating or responding constructively to challenging new ideas and inputs
• Results focused, and actions oriented. Strong attention to detail