Junior Quality Analyst
Junior Quality Analyst
with English
with English
What will you do:
- Ensure quality by performing daily audits of actions performed by the operational teams
- Perform coaching sessions to identify root cause of errors and create action plans and preventative measures to improve team's performance
- Generate daily, weekly, and monthly reports in a timely and consistent manner
- Document and communicate issues in an organized manner
- Perform additional tasks realty to Quality Assurance process
- Facilitate weekly meetings with operational Team Leads to report top errors error trends
What we expect from you:
- Critical thinking, flexibility and optimism in adapting to change and challenges
- Experience / educational background in finance, accounting or economics is an advantage
- Experience in client delivery / customer-facing operations is an advantage
- Good knowledge of Microsoft Office Package including Word, Excel and PowerPoint
- Excellent communication skills
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly office
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activities and outings
- Access to MyBenefit platform
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace