Content Moderator (Junior Data Reviewer)
Content Moderator (Junior Data Reviewer)
with English and Turkish
with English and Turkish
Content moderation is a meaningful work that may be challenging at times. In the context of this role, individuals may directly or inadvertently be exposed to potentially objectionable and sensitive content and will need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to execute the responsibilities of their roles. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.
Due to the nature of the role, the user may be frequently exposed to flashing lights or contrasting light and dark patterns.
Role Details:
- Organize, categorize, and publish content and information using specific tools and channels
- Review, classify and/or eliminate highly sensitive content to serve as an advocate for the user community
- Understand and remain updated on changing client policies and guidelines
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team within agreed-upon turnaround times and standards of quality; participate in improvement initiatives that improve quality and efficiency of work
- Participate in continuous training programs and workgroup discussions for optimal development in the role
Basic Qualifications/Skills Needed:
- Sound coping, emotional resilience, and stress-management skills
- Excellent comprehension, communication, and English and Turkish skills
- Ability to perform duties objectively, be bias free in regards to personal beliefs, acting objectively according to client policies
- Strong attention to detail and commitment to quality, efficiency, and effectiveness
- Comfortable synthesizing and analyzing information from multiple streams
- Strong critical thinking and decision-making skills
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
- Ability to work well on a team and individually
- Previous business process outsourcing, customer service, or content moderation experience is a plus
- Willingness to work on a rotating schedule across a 7-day work week - morning, evening, or night shifts, depending on project needs.
- Willingness to work from the office - Proximo II building, Przyokopowa 26 in Warsaw
What we can offer:
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly office
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activities and outings
- Access to MyBenefit platform
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
