Principal Accountabilities:

• Support Downstream Functions (DSF) & DSF Ops Delivery Teams

• Identify and lead Operational Excellence improvement through data driven process analytics (PowerBI, eOSCAR, ARIBA / ERP Reports) and raise them to Experts for implementation. Champion and lead by example the right the first time and brilliant basics in Category Management Contracting & Procurement (CMCP) and P2P

• Manage and develop an active and sustainable community of Super Users within DSF & DSF Ops, when appropriate within the business community

• Use of Knowledge Management tools as a means of sustainably building and sharing knowledge in the community and networks in DSF (e.g., Yammer, MS Teams groups, KE / SU Networks, Digital Ninja, etc.)

Operational Excellence 

• Support Operational Excellence goals delivery and identify, prioritise, and deliver improvements in collaboration with Continuous Improvement (CI) CP Excellence Leads and Delivery Team Leads

• Maintain close collaboration and facilitate timely communication between Information & Insight CP Excellence Leads and respective Delivery Teams 

• Identify, Develop and Execute learning & development opportunities within the supported class of business. Coordinate collection of and ranking of potential improvement opportunities to add into the CI Improvement Opportunity funnel

• Constantly develop knowledge and understanding of E2E processes and integration points between processes.

Contracting & Procurement Support Model

• Responsible for maintaining a robust, active and competent Super User Community for the processes supported. Including:

• Onboarding, coaching and ongoing competence development of Super User community,

• Regular and effective engagement and involvement of Super User community to cascade communications (e.g., changes to system & process, impact assessments of potential new functionality, current trending issues, testing opportunities, requests for support and trouble shoot / root case with End Users, trainings, etc.)

• Provide guidance & coaching to Super Users for queries or issues they cannot resolve themselves

• Maintain Global Super user locator tools   

• Manage and coordinate business change readiness activities, Stakeholder engagement and Training & Communications activities related to global changes to systems and processes.

Knowledge Management

• Champion use of Knowledge Management tools as a means of sustainably building and sharing knowledge across a global community with: Success Stories, Lessons Learned / Learning from Incidents, Best Practices and opportunities for replication from and outside DSF)

• Compile training materials or Work instructions.

WHO WE ARE

• Leader in Energy Transition /Decarbonization processes worldwide

• Leading Supply Chain function on Polish labor market with a potential to grow with multi opportunities to grow within our global/inter-centers structures

• Complex and business oriented projects for Experienced Contract and Procurement and Supply Chain Professionals and close- to-business project professionals, experienced in contracting, procurement and supply chain processes

• Opportunity to participate in Digital transformation and Data usage for Contract Procurement and Supply Chain E2E process;

• Innovators, with whom you would work on Digital transformation;

• Business proximity and true impact of Contract Procurement and Supply Chain function is Shell; /People, who have true impact on business, by developing acumen, proximity and driving real changes in Procurement and Supply Chain functions at Shell

HOW YOU START

• “You are in a Safe Hands” our unique four phases onboarding program

• Attractive relocation package available once relocating from another country;

• Employee Referral Program;

HOW YOU WILL DEVELOP

• By clear career path and Talent Management program;

• By learning and development programs to skill up within 11 Contract and Procurement and Supply Chain competencies;

• By additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma);

• By Contract Procurement and Supply Chain Mentoring program;

WHAT WE FEEL /WHAT IS OUR CULTURE

• Honesty, Integrity and Respect for each other as Contract Procurement and Supply Chain core values;

• Energetic and Friendly atmosphere at work;

• Employee Engagement groups – where can influence on Contract and Procurement and Supply Chain work environment;

• Assistive technologies and reasonable adjustments for people with disabilities;

• “Bring Mother back into the workforce” program;

Skills & Experience:

• In-depth understanding of the tools & processes used in Contracting & Procurement; CMCP and RTP processes required, previous experience in Delivery Team preferred

• Stakeholder Management and Stakeholder Influencing

• Solid communication and collaboration skills incl. proactiveness

• Strong analytical and problem-solving skills

• Proven experience in Contracting & Procurement Process Improvement

• Experience in delivering F2F / virtual trainings

Nice to have:

• Previous experience in Super User role

• Coaching skills

• Change Management

• Interest for Assurance & Risk Management