The Supply & Logistics Coordinators are critical to the success of Catalyst and Technologies business and in delivering upon the organization’s growth ambitions. You will be providing superior customer service throughout the end to end sales cycle: from inputting initial quotations to final delivery of product, billing and invoicing. This requires coordination of both internal (regional managers in the regions) and external (customers, third parties) stakeholders in multiple markets. Furthermore, you will be responsible for real-time troubleshooting/problem solving, acting as the first point of contact.

International shipping / logistics related experience required. Strong Import/Export knowledge and experience and documentation, not limited to:

Transport documents such as:

• SDS, Certificate of Analysis, Certificate of Origin, Customs Invoice, Packing lists, SAP invoice, CMR’s/ Bills of lading and Letters of Credit
• Good knowledge of SAP required, specifically the following modules:
• Purchasing; Sales & Distributions; PCA Reports. Skilled level in Microsoft Office and Adobe
• Excellent communication skills, ability to work individually, or as part of a team and build robust relationships with stakeholders, customers, and third parties.
• Strong ability to prioritize multiple competing objectives and meet tight/demanding deadlines
• Strong problem-solving skills and confidence to make decisions

In this fast-paced exciting and challenging role, you will need to rely on your ability to make quick/timely decisions, trust your instincts, and be creative with your solution-based ideas in order to successfully meet the tight and demanding deadlines.

• Establish and maintain close working relationships with regional sales associates and regional Shell Business Operation teams
• Unpredictable workload; must adapt to sudden shifts in workload demand and delegate responsibilities effectively to staff for business continuity
• Keeping up with changes to SAP functionality
• Industry knowledge: heightened security issues in transportation industry, customs organisations and refinery operations and trade and compliance
• Ability to work effectively independently or as part of a team
• Passion to learn the Shell Catalysts & Technologies business

Extra information:

• Excellent communication skills in German and in English
• Working hours: European standard business hours
• Detail-oriented person