Customer Service Associate
Customer Service Associate
with Spanish
with Spanish
What will you do:
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Customer Service activities related to service and repair requests from the customers over the phone or via e mail
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Validation of contractual agreements related to Service and Repair process
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Order management and returns management activities in SAP
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Coordination of service and repair process with internal teams and spare parts vendors
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Ensures resolution of queries within the contractual metrics
What do we expect:
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Very good English and Spanish min. C1
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Microsoft Office package knowledge Excel, Word, PowerPoint
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Preferably experience in customer service
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Experience in working with SAP would be an asset
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Availability to attend the office 2-3 times a week
What we can offer:
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly office
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activities and outings
- Access to MyBenefit platform
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
