Cash Collector
Cash Collector
with Spanish
with Spanish
What You will do:
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Contact customers by phone and other tools to ensure timely payment of all invoices, being proactive to ensure an overdue situation does not occur
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Develop and maintain professional relationships with internal and external clients
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Promptly provide customer payment remittances to Accenture s cash applications team
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Build reports liaised with client processes and procedures
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Meet weekly monthly collections targets and all SLA's
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Raise to management dispute information to a high degree of quality as required in accordance with the established policy
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Produce monthly statements to send to customers in line with client s processes
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Record all collections activities in a consistent manner as per client processes
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Ensure that the collection processes followed are in adherence to the procedures
What we expect:
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Strong communication skills
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Ability to work on own initiative as well as part of a team
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Good interpersonal and time management skills
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Great analytical skills and proven ability to work with a large amount of data
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Curiosity to dig deeper for root causes of certain issues
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Ability to build and maintain relationships with different stakeholders to resolve issues in a timely and regular manner
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Proficiency in English and Spanish (min. B2 Upper-Intermediate)
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Previous exposure to an international client environment
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Experience and/or qualifications in collections or accounts payable, customer care, sales experience would be an asset
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Proficiency in Microsoft Office particularly in Excel
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Availability to attend the office 2-3 times a week
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly office
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activities and outings
- Access to MyBenefit platform
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace