Temat tygodnia
Najbardziej pożądane stanowiska i kompetencje w 2023 roku
Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Securities Services (BNP Paribas S.A. Oddział w Polsce)
Data aktualizacji: 2024-01-24
Warszawa, mazowieckie
Bankowość, BPO/SSC, Obsługa klienta, Sprzedaż
angielski, francuski
Data aktualizacji: 2024-01-24
Securities Services (BNP Paribas S.A. Oddział w Polsce)
Transversal Account Manager with French in Private Capital

We are BNP Paribas S.A. (Branch in Poland), a part of BNP Paribas Group with 200 years of experience in banking. Since 2008, we are at the heart of Warsaw, and now we are also in a brand-new location in Krakow. As Corporate and Institutional Banking (CIB), we offer financial solutions for corporate and institutional clients in a number of locations globally.

Our Securities Services business line is a multi-asset servicing specialist. We are an exciting, dynamic, and growing operations centre; therefore, we are looking for candidates who are willing to be a vital part of the expansion of BNP Paribas’ operational scope in Poland.

It’s our values that drive us forward and are a cornerstone of our business. We rely on our strengths, which include stability, responsibility, expertise, and being a good place to work.

Transversal Account Manager with French in Private Capital

Transversal Account Manager with French in Private Capital

Miejsce pracy: Warszawa

As a Transversal Account Manager, you will need to be both an operational coordinator and a client relationship facilitator.

You will ensure the operational coordination of Private capital services covering Fund’s position-keeping, record-keeping and accounting activities: identifying and drawing to the attention of management if procedures are not understood or have not been properly followed in order to take corrective measures; and monitoring compliance with the SLA.

You will be familiar with all operational processes and will need to know their specific features.


  • You must have at least 2 years’ experience dealing with transactions, investment banking and/or finance industry, preferably middle office.
  • You have technical skills in operations, structuring, control and desire exposure to customer relations and analysis.
  • Your English and French level is advanced and you are a master of ‘back office’ (i.e. timeliness, attention to details, proactive cooperation with others, ability to follow-up and track, etc.).
  • You are strong communicator with demonstrated team spirit, synthesis and organizational skills, and have previous experience developing and adapting processes.
  • You have a client-centric approach and are able to build strong relationship sand trust with clients.


  • You will participate in the investigation of operational incidents (preparation of post-mortem, timely reporting of Birdie incident, and implementing preventative measures).
  • You will be a key point of contact for certain clients.
  • You will ensure that all client requests have been met and/or delivered by operational teams within the defined timeframe.
  • You will be responsible for production of KPIs and will participate in Service Review meetings.
  • You will prepare internal information documents/notes detailing client specificities per the SLA.
  • You will supervise/oversee recurring reporting campaigns.
  • You will participate in the deployment / testing of new applications.
  • You will take part in monitoring and responding to client requests.
  • You will assist in the resolution of problems and incidents in Private Capital in close collaboration with other bank departments, and provide summarized feedback.


  • Co-financed sports activities (Multisport)
  • Private medical care (Luxmed)
  • Hybrid work opportunities
  • Life insurance (UNIQA)
  • Co-financed language courses
  • Sharing the costs of professional training & courses
  • Extensive internal training programme
  • Career development opportunities
  • Pre-paid monthly wallet for lunch
  • Corporate products and services at discounted prices
  • Co-financed tickets to the cinema and theatre
  • Corporate sports team
  • Opportunity to obtain professional certifications
  • Extra social benefits and retirement pension plan
  • Charity initiatives
  • Regular integration events
  • Modern, eco-friendly office
  • Stable employment, with full-time job contract

Recruitment Process


By clicking „send” you grant approval to BNP Paribas S.A. Branch in Poland to process your data for the recruitment process for this application.

At any time you can withdraw your consent by contacting us at the following email address PL_CIB_PERSONAL_DATA@bnpparibas.com.

Your personal data as indicated in the Labour Code or other specific laws (according to the requirements of the job description), is necessary for us to process your application to this job advert.

The data we have a right to collect from you specifically is the following:

  • Name and surname
  • Postal address
  • Education level
  • Professional experience

Any additional personal data (i.e. photograph) that you voluntarily provide us in your application will be processed on the same basis of your consent; however it will not influence the decision making process regarding your application.

Additionally, we may process your personal data included in the recruitment application for the purpose of establishing, investigating or defending against claims if the claim relates to our recruitment process. To this end, we will process your personal data based on our legitimate interest, consisting in establishing, investigating or defending against claims in proceedings before courts or state authorities.

You have the right to access your data, including obtaining a copy of it, rectifying data, requesting its deletion, processing restrictions, opposition to processing and transfer of given data (for which you have granted consent) to another data controller. You also have the right to lodge a complaint with the Inspector General for Personal Data Protection (in the future: the President of the Office for Personal Data Protection). Withdrawal of consent does not affect the legality of the processing which was carried out on the basis of consent before its withdrawal.

We will process your personal data for the purpose of recruitment for the position you have applied to for a duration not exceeding 4 months. Furthermore, based on your agreement to take part in any future recruitment we will process your data up to 3 years.

In addition, we may store your personal information for the purpose of establishing, investigating or defending against claims related to the recruitment process for up to 3 years.

Your personal data can be provided to providers of job advertisement publication services, recruitment management system providers, IT service providers such as hosting and IT systems suppliers.

We will not transfer your personal data outside of the European Economic Area.

BNP Paribas promotes highest ethical standards concerning professional ethics, therefore, if employed, You will be requested to disclose all private corporate offices and activities carrying a risk of conflict of interest, as well as for declaring any material update relating to declared situations during the course of your employment. Disclosing above indicated information results from the internal BNP Paribas Group requirements related to Professional Ethics, Conflict of Interest and Code of Conduct and applicable provisions of Market Abuse Directive and European Market in Financial Instrument Directive, implemented under Polish law in the Act on trade in financial instruments dated July 29, 2005, (Dz. U. 2005 Nr 183 poz. 1538). Additionally, the adequate declaration will be delivered for completion during onboarding to all successful candidates.

If you have any questions, you can contact us at PL_CIB_PERSONAL_DATA@bnpparibas.com or write to us at BNP Paribas - HR department - Ul. Wronia 31 - 00-846, Warsaw – POLAND.