Junior Collections Support Specialist
Junior Collections Support Specialist
with Dutch
with Dutch
As a key player in the Collections Team, you will have the responsibility for cash receivables for our client.
What will you do:
- Manage standard customer ledger to collect accounts receivable balances from invoiced customers through a combination of email and telephone calls
- Focus on cash collections, debt management, accounts reconciliation
- Achieve and exceed month end and quarter end Service Level Agreements SLA s both Critical Performance Indicator CPI s Key Performance Indicators KPI s
- Taking care of Credit refunds
- Sharing relevant electronic documents as per customer s requests.
- Responsible for managing blocked orders
- Develop and maintain good relationships with the client sales teams
- Ensure that client requests are managed within the client s system
- Responsible for investigating and resolving customer queries
- Works independently, with some guidance in complex situations
- Complete daily and ad hoc reports
- Ensure compliance with MDT collections policies and procedures
What do we expect :
- Very good English and Dutch min. C1
- Microsoft Office package knowledge Excel, Word, PowerPoint
- Experience in Collections would be an asset
- Experience in working with SAP would be an asset
- Availability to work in a 50/50 hybrid mode in Warsaw office

- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly office
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activities and outings
- Access to MyBenefit platform
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace