As the Salesforce team at PwC Polska, consisting of 150 specialists, we respond to dynamic changes in the world around us and the needs of our clients by implementing solutions based on the Salesforce platform - a world leader in the CRM area. Thanks to our partnership and close collaboration with Salesforce, we have access to unique knowledge and the opportunity to implement their latest products, such as Salesforce Field Service, Marketing Cloud, Financial Services Cloud, Communication Cloud, and Net Zero Cloud. We combine expert knowledge in technology, business processes, and User Experience to tackle the challenges our clients face and deliver the most innovative solutions in the realm of Customer Experience.

We are looking for:

Senior Salesforce Business Analyst

Your future role:

• Analysis and documentation of the business requirements and mapping them to Salesforce capabilities
• Close cooperation with a Client, Project Manager and Development Team
• Transformation of the gathered requirements into Epics, Features, User Stories
• Creation of the business processes which will be used as a basis for technical implementation
• Preparation and leading customer workshops
• Consulting & advising the Client in terms of best practices and Salesforce standards

Apply if you have:

• 3+ years of experience as an IT System/Business Analyst or a Salesforce Consultant
• Experience in documenting business processes and requirements
• Great communication skills
• Ability to transfer knowledge
• Good analytical skills
• Very good level of English proficiency
• Knowledge regarding IT system lifecycle
• Problem solving attitude and quick learning
• Open mind seeking for innovative solutions

Nice to have:

• Knowledge of BPMN or UML notation
• Experience in working in Agile projects
• Experience in working with enterprise-class CRM systems
• Knowledge of relational database
• Salesforce Trailhead Badges and/or Certificates

By joining us you gain:

• Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave
• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker
• Wide medical and wellbeing program - medical care package (incl. dental care, freedom of treatment, physiotherapy), coaching, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counselling
• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase
• 3 paid hours for volunteering per month
• Additional paid Birthday Day off
• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us

Recruitment process:

• Apply
• Talk to our recruiter on a short HR screening call
• Prepare a recruitment assignment and get to know us better during an interview

Send your application today! In case you have any additional questions, contact us:
pl_ITrecruitment@pwc.com.