Trwa ładowanie. Prosimy o chwilę cierpliwości.
Getinge Shared Services
Data aktualizacji: 2024-07-19
Kraków, małopolskie
Księgowość, BPO/SSC, Analiza
angielski
Data aktualizacji: 2024-07-19 Aplikuj
Getinge Shared Services
Team Leader OtC - mixed shift
Team Leader OtC - mixed shift

Team Leader OtC - mixed shift

Workplace: Kraków

The team’s scope covers two streams: Cash Allocation for Europe, Turkey, the US, and Canada, and Cash Collections for some European entities and Canada. Additionally, two roles include Credit scope.

The team operates in both shifts, with 11 specialists working the morning shift and 6 specialists working the evening shift from 2:00 PM to 10:00 PM. The selected candidate is expected to work on mixed shift 60% morning shift 40% evening shift.

Main responsibilities:

  • Manage OtC operations for assigned team on a day-to-day basis to meet the objectives and metrics.
  • Ensure that quality and operational excellence objectives are fulfilled for the team.
  • Ensure delivery according to customer and process requirements (SLA).
  • Ensure high level of accountancy service for Internal Clients (cooperating with 23 entities)
  • Delegating the targets to the team member through regular communication, planning and performance reviews.
  • Provide operational support to team members.
  • Handle client communication and escalations.
  • Monitor, interpret and report key performance indicators.
  • Driving standardization projects in Invoice-to-Cash area.
  • Initiate and drive process improvement initiatives.
  • Monitoring the competence development within the team.
  • Working on employees’ motivation and engagement.

Requirements:

  • Excellent Communication skills and Leadership mindset.
  • Fluent English (written and oral) required.
  • Advanced knowledge of Microsoft Office (especially excel) and SAP as well as other accounting tools.
  • Relevant experience in a Shared Services or similar environment.
  • Proficiency in OtC accounting field.
  • Ability to build and maintain professional business contacts.
  • Very good Customer Service skills and strong customer driven focus.
  • Initiating and driving improvements. Experience in project management would be an asset.
  • Detail-oriented, well organized, flexible, and open to changes.
  • Presents Getinge’s behaviors as Team Players, Forward Thinker and Game Changer.

Benefits:

  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time
  • fruits
  • integration events
  • corporate sports team
  • coffee / tea
  • parking space for employees
  • extra social benefits
  • meal passes
  • pre-paid cards
  • sharing the costs of tickets to the movies, theater
  • holiday funds
  • christmas gifts
  • employee referral program
  • charity initiatives
  • hybrid work opportunities
Forma zatrudnienia
Umowa o pracę
Wymiar godzin
Pełny etat
Poziom stanowiska
Specjalista
Języki
angielski
Umiejętności
SAP MS Excel
Forma zatrudnienia
Umowa o pracę
Wymiar godzin
Pełny etat
Poziom stanowiska
Specjalista
Języki
angielski
Umiejętności
SAP MS Excel
Forma zatrudnienia
Umowa o pracę
Wymiar godzin
Pełny etat
Poziom stanowiska
Specjalista
Języki
angielski
Umiejętności
SAP MS Excel