Trwa ładowanie. Prosimy o chwilę cierpliwości.
Accenture
Data aktualizacji: 2024-07-18
Warszawa, mazowieckie
BPO/SSC, Obsługa klienta
angielski
Praca hybrydowa
Data aktualizacji: 2024-07-18 Aplikuj
REKRUTACJA ZDALNA

Order to Cash Team Lead

Order to Cash Team Lead

with English

with English


Key responsibilities:

  • Strategic planning of teamand#39;s operational tactic and priorities to ensure timely delivery of expected metrics
  • Client and internal stakeholder management, including escalation management, being a primary point of contact for the client as reliable process owner
  • Anticipation of operational people risks and building effective and timely mitigation plans
  • Driving people agenda to maximize team s engagement, development and retention
  • Coaching and guidance for team members, most importantly to team leads
  • Cooperation with internal and external global teams to align the process to Client s needs
  • Driving improvement and transformation agenda
  • Driving process excellence awareness and approach in the team
  • Driving data protection policies and approach in the team

Qualifications:

  • 2 years of experience in Order to Cash end to end process. Expertise expected to coach and guide the team to drive operational results and process improvements and transformation
  • 1 year of OTC Team Lead experience
  • Considerable experience in project management, process excellence and career counseling
  • Strategic thinking and vision to be able to prioritize and build process improvement and transformation glide patch
  • Strong execution to drive timely actions and deliver expected outcomes
  • Excellent presentation skills to moderate client communication, both face to face as well as remote calls, emails, presentations
  • Fluent in English
  • Very good Microsoft Excel and Power Point skills
  • High work ethics
What we can offer:
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly office
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activities and outings
  • Access to MyBenefit platform
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
ABOUT US:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

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