
Collections Junior Analyst
Collections Junior Analyst
with Italian and English
with Italian and English
THE WORK:
- Collecting due receivables according to procedures.
- Handling emails andamp; phone calls (external customers and internally to account managers).
- Influencing customers, negotiating and building business relationships with stakeholders.
- Cooperating with internal departments (finance and sales teams).
- Accounts reconciliation and allocation of incoming payments.
Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.
With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
WHAT’S IN IT FOR YOU?
- Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
- Access continuous learning opportunities.
- Work on projects for international clients, expanding your skills set.
HERE’S WHAT YOU’LL NEED:
- Knowledge of English and Italian language (min. B2 level in both is required).
- Excellent communication and good negotiation skills.
- Full-time availability, 8 hours daily from Monday to Friday.
- Good knowledge of MS Office package.
- Strong attention to detail and commitment to high quality and efficiency.
- Problem-solving attitude and well-developed organizational and time-management skills.
- Ability to quickly adapt to process changes and fast-paced environment.
Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they donand#39;t meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.
BONUS POINTS IF YOU HAVE:
- Experience in Customer Service, Call Center, OTC Collections, BPO, Shared Services.
- Strong analytical skills and legal background, including legal translations.
