Accounts Payable Expert

Position Purpose:

The position of AP Expert is contributing to the overall efficient operations of the AP department and its high standards.

The objective of the role is to provide high-quality services to markets by: overseeing the timely processing of a high volume of incoming activities and providing support when needed, ensuring back-up plans are updated, and executing analysis of complex queries, ensuring high accuracy is delivered by the team according to the existing Policies and Procedures. Responsibility for JSOX controls execution. Monitoring of metrics and KPIs and identifying process gaps, and proposing solutions. Keeping existing process documentation up to date. Providing support to the other team members by: onboarding new joiners, identifying gaps, sharing knowledge, and best practices. Generating and implementing continuous improvement ideas. Managing first-level escalations and providing root cause analysis. Coordinating transitions and other ongoing projects. Potential risk assessment in projects and initiatives, and proactively proposing mitigation actions, ensuring backup plans are updated and executed. Building strong and effective co-operation with multiple internal and external stakeholders

What will you do – responsibilities:

• Operations
  • Overseeing the team's daily operations; ensuring process continuity. Monitoring and analysis of KPIs and other key metrics. Proactively identifying potential risks and proposing improvement actions.
  • Support daily operations when needed.
  • Operate cross-functionally, often across regions or business units.
• Query Support/ Issue Resolution
  • Review and analysis of complex queries & requests in a timely, professional, and efficient manner to support the continuing effort of delivering outstanding service.
  • Address each query with a One GBS mindset, demonstrating ownership and coordinating cross-functional cooperation as required.
  • Manage first-level escalations and provide the necessary root cause analysis, driving implementation of the mitigation plan.
  • Ability to identify system and process-related issues and to escalate to the proper teams using dedicated channels. Take ownership until the issue is resolved.
• Team Performance
  • Monitoring daily team operations and analysis of KPI's and other key metrics to support the line manager.
• Compliance
  • End-to-end understanding of P2P processes and policies, perform documentation review and necessary updates.
  • Responsible and accountable for JSOX and other controls in AP.
  • Familiarity with segregation of duties, audit requirements and internal control standards.
• Team Engagement
  • Active participation and occasionally leading team meetings.
  • Supporting internal P2P initiatives, e.g. organisation of at least one training session within a cross-team training initiative.
  • Understands and follows P2P cross-team cooperation best practices.
  • Supports the team's engagement agenda (EES actions) as an ambassador of the change.
  • Onboarding of newcomers.
• Reporting
  • Ability to run all reports in the team's scope, as well as prepare ad-hoc reports. Ability to analyse data and act as an expert for more complex reporting tasks, suggest improvements and optimisations, and present report results. 
  • Ability to look for trends or relationships in the data that could bring value. Ability to create dashboards and reports to support data understanding.
• Improvements
  • Constant review and analysis of the current processes, identify existing gaps and propose improvements. Support and execution of team-generated ideas.
• Projects&Transitions
  • Coordination and active participation in transitions and other projects, including testing. Potential risk assessment and mitigation actions implementation. Build and maintain a good relationship with multiple stakeholders.
  • Power user for 1+ systems
• Stakeholder management:
  • Building high standards of cooperation with all teams within the GBS environment (P2P, O2C, Intercompany etc.); contributing to the set-up of an efficient AP process.