Strefa Klienta
Zalogowany jako
Pracodawca zakończył rekrutację na to ogłoszenie
Job description:
| Job Purpose: Global Billing Operations in Finance Operations performs Bill to Cash activities supporting various Shell businesses including Retail, Commercial Fleet, Aviation among others. As a global team operating out of 2 main hubs in SBO Manila and Krakow, we manage over USD100b of annual sales with over USD40b in working capital for Shell. Our process aims for flawless delivery, continuously improved cash and cost as well as customer experience. In relation to embedding full accountability for Retailer Billing process from Downstream Marketing Finance to Finance Operations, this new position in Finance Operations is created. The Team Manager position will lead the Retailers Billing operations for CEE supporting Retail business in delivering World Class process performance in achieving business objectives measured through transparent E2E metrics. The person will work in partnership with FO Manila Retailer Billing team for the daily execution of the transactional process and Project Manager in Retail Finance to deliver key site system replacement projects in CEE. Retailer Billing operations team manages the daily cash flow generation and financial interaction with Retailers and Dealers, ensuring that transactional data from site is collected and interfaced to GSAP and ultimately billed to recover Shell proceeds on a daily basis. In addition to this, Retailer Billing manages the Real Estate elements of rent payments and collections, financial Wet Stock (HM) posting and management of month end processes. This role acts as Cluster Retailers Billing Lead in CEE, attending leadership meetings and senior business engagements in aligning priorities, driving change agenda, collaborating to capitalise on business opportunities and improving business/process performance. It holds a critical integrator role in connecting all Retailers related activities in Billing Operations, including Real Estate elements of rent settlements, financial WetStock reconciliation and accounting, and ensure E2E efficiency and effectiveness working across boundaries with stakeholders within and outside of FO/SBO. Principal Accountabilities: To ensure the planning and delivery of Retailers Billing Operations activities for respective market/cluster and aligning changes in retail offerings with related E2E processes. To ensure all activities are delivered to required qualitative standards and to agreed timelines as well as to act as a first point of process escalation for all issues relating to these markets.
- Responsible for resource planning and management encompassing right recruitment, transition management, talent development and succession planning - Role model and embed Leaders Developing Leaders and Supervisors Expectations - Coach and develop leaders/ talents and experts in the team - Effective performance management and appraisal across all levels, with regular constructive feedback Strategic and operational steer and initiative execution as a member of Retailers Billing Operations and LOTCC teams. Through associated networks, develop further on management insights and leadership attributes. |
Requirements:
Job Knowledge, Skills & Experience:
Experience and Qualifications
- Strong leadership skills to motivate and coach for high quality and sustainable performance and to build support around strategic directions
- Strong problem resolution skills
- Ability to understand end-to-end business processes
- Ability to develop understanding of customer/stakeholder needs with effective engagement skills
- Proven organizational and prioritization skills. Strong interpersonal and communication skills
- Maintains work-life balance for self and the teams
- Degree in Accounting/Finance/Business or closely related major
- 5+ years of work experience in various financial positions
- Minimum 3 years of experience in a leadership/supervisory role.
- Experienced in GSAP
- Knowledge and experiences in DS Marketing/Retail and/or OTC processes would be an added advantage
- Ability to speak local language in any of the CEE countries is preferred (Russia, Bulgaria, CZ/SK, Hungary) on top of Poland.
- Strong work ethics
Number of Vacancies: 1
Benefits of working at Shell:
Shell is an Equal Opportunity Employer
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