Trwa ładowanie. Prosimy o chwilę cierpliwości.
Shell Business Operations
Data aktualizacji: 2020-04-08
Kraków, małopolskie
Data aktualizacji: 2020-04-08 Aplikuj
Shell Business Operations
Creative Account Manager (PM)
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

Creative Account Manager (PM)
Creative Account Manager (PM)
Work location: Kraków

Job description:


Creative Solutions is a dynamic team based in Shell’s Brand Centre of Excellence. We are responsible for the creation of a wide range of creative assets and projects – from delivering our iconic “Make the Future” festivals around the world to producing world-class films, digital, social and print content for a huge variety of channels. We strive for effective, standout creativity in everything we do, by being at the forefront of new and innovative developments in the disciplines we cover. We aim to deliver creative solutions which help our Shell partners to achieve their business and functional goals. To achieve this, we need the best creative talent available.

As a Creative Solutions Project Manager, you will manage the end-to-end process on a variety of projects. You will focus on Design, with the ability to pivot across other disciplines such as digital or photography. You will be required to deliver projects ranging from small campaigns, effective presentations, digital apps, brand projects and marketing materials, through to more complex multi-channel campaigns. You will be responsible for the sound planning, organising and executing of these projects through a global agency roster and an in-house Content Engine. You will be the interface between our Account Managers and our agencies, making communication and organisational skills particularly important. Strong financial skills are also essential, as you will be responsible for budget accountability on the projects you own, meeting specific financial KPIs.



  • Sound planning and budgeting skills along with extensive project management experience gained in-house or with a creative agency, with a proven track record in marketing communications.  

  • Able to translate a creative brief into a vision, objectives, activities, tasks and outcomes.

  • Able to judge creative work, able to coherently argue the case for or against, based on the brief and factual accuracy.

  • Confident communicator with the gravitas to discuss and liaise with a range of different individuals, including your peers, internal business partners and our roster agencies.

  • Energy, commitment and a desire to learn in the evolving creative industryA passion for making great work and bringing organisational flair to the team.

  • Live the vision and values of Creative Solutions, continually driving functional excellence and promoting our services and benefits.



  • Fluent written and spoken English.

  • Ability to work in virtual and multicultural team environments.

  • Extensive project management experience working in other large companies or fast-paced agencies is essential.

  • Budget management, controlling project budgets and delivering savings driven through enterprise first behaviours.

  • In-depth experience and a proven track record in Design, including but not limited to additional knowledge and expertise in other disciplines, such as: Brand, Print, Event Management, Effective Presentations, Film, Photography, Digital and Social Content.

  • Ability to manage projects within a wider range of channels which supports the delivery in Design.

  • Good stakeholder management skills across all levels.

  • Experience in delivering multiple projects of all sizes and complexity.

  • The ability to think strategically about how Creative Solutions can add value.

  • Third party and supplier management, such as creative agencies.

  • Multitasking and delivering to strict deadlines.

Number of Vacancies: 6


Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects

Shell is an Equal Opportunity Employer