- Develop trust relationships with a portfolio of company clients to convince them to use company infrastructure and services; - Become a driving force to deliver strong penetration rates in areas of the Company roll-out, in line with Management Board's Business Plan; - Acquire a thorough understanding of key customer needs and requirements and turn that into proposals for company portfolio expansions; - Manage and expand the relationships with existing customers; - Serve as the link of communication between assigned customers and the company; - Resolve issues and problems faced by customers and deal with complaints to maintain trust; - Play an integral part in generating new sales that will turn into long-lasting relationships; - Develop proposals to increase commercialisation revenue through new products, clients or services; - Prepare regular reports of progress and forecasts to internal and external stakeholders using account metrics.