Security Administration Team Manager guides and manages a team of Security Administration Analysts and Specialists in evaluating the authentication and authority of security access requests.  This position monitors the actual service levels of the Security Administration team and compares them to established SLAs. 

Responsibilities:

Security Administration:

• Evaluate authentication and authority of security access requests.
• Oversee the processing of user system access requests.
• Monitor the actual service levels of the Security Administration team and compare them to established SLAs (98% in 24 hours)
• Ensure system access requests are processed with high quality and accuracy.
• Coordinate the Implementation and modification of user entitlements, as it relates to the rollout of new applications.
• Ensure the accuracy of entitlement reports.
• Participate in special projects, as needed.

Technical Support:

• Prepare SLA reports for the Security Administration team and provide executive summaries on status and progress.
• Authorize high priority security access requests.
• Partner with local security coordinators and application data owners, to ensure access to programs and applications are processed and verified, within the most current standards and requirements.
• Manage unique or complex security access requests.
• Participate in the evaluation of new system entitlement standards and modifications.

Management:

• Ensure appropriate resources are in place to support all security administration initiatives.
• Lead and direct the activities of the Security Administration team.
• Provide timely and constructive feedback to team members.
• Manage the Performance Management process for direct reports.
• Communicate key priorities and monitor their progress.

Qualifications:

• Bachelor’s degree in systems or related discipline required
• 5 + years of relevant work experience
• Prior management experience
• Experience in the financial services industry
• Experience with the BBH business and its practices
• Experience with security administration technology, tools, platforms and data retrieval techniques
• Experience with operating platforms (z/OS, AS/400, Unix, Linux and Windows 2000 active directory), database and sub-system Platforms (Oracle, DB2 and CICS)
• Knowledge of products (CA-TSS, Lotus Notes, Identity Management products) and Hyperion, Digital Certs and ACL Management
• Experience with standard desktop tools, including Microsoft Office
• Strong ability to handle multiple priorities, while meeting deadlines
• Strong organizational, written and verbal communication skills
• Strong interpersonal and people management skills
• Ability to interact with all levels of management
• Fluent English