Pracodawca zakończył rekrutację na to ogłoszenie
Job description
Responsible for performing debt collection activities for Shell operating units under Finance Operations Krakow
Responsible for ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual
Maintain and foster good working relationships with Sales, the business and with relevant FO business partners.
Handle customer queries as well as that of the Customer Operations
Investigate payment discrepancy reason if the customer fails to provide it in their remittance data
Negotiate and recommend refinancing of overdue debts
Recommend for credit line increase/decrease/revocation
Handles complex accounts and knows the in/out of the process
Has good communication skills and maximizes this to deliver above average performance in debt collections
Requirements:
Number of Vacancies: 1
Benefits of working at Shell:
Shell is an Equal Opportunity Employer
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