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Shell Business Operations
Data aktualizacji: 2019-04-10
Kraków, małopolskie
BPO/SSC
Data aktualizacji: 2019-04-10
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

Operations Adviser - Data/Information Management
Operations Adviser - Data/Information Management
Work location: Kraków

Job description:

The ER Operations Adviser supports two key functional teams; 1) Social Performance (SP) Centre of Excellence and 2) UK Downstream Social Investment. 

 

Socia Performance

Supporting role all reporting and data platform requirements including:

  • Social Investment (Annual & Quarterly) - analysis of voluntary and required social investment expenditure; analysis of social and business outcomes (global, regional, business, country, by spend, etc.)

  • Community Feedback and Business Interruptions (Quarterly) - global and regional classification of the number of complaints; global and regional reporting on business interruptions and correlation to community feedback

  • Data & Reporting Platform – support the development, testing and rollout of data systems transitioning to the Salesforce platform. 

  • Working with the appropriate focal point to identify emerging trends in digitalization and greater data analysis capability. 

  • Monitor the effectiveness of data management tools and informing continuous improvements.

  • Contribute to creating awareness and training for end users in relation to any new tool that SP CoE adopts to record and analyse data.

  • Validation of data with multiple stakeholders and data owners, and quality control of analysis.

  • Timely provision of verified data and analysis for key reports,

  • Supporting ad-hoc requests for analysis to support business development decisions and external events

UK Social Investment

Supports the Social Investment Manager to:

  • Manage spend and programme-impact reporting

  • Manage supplier contracts and sponsorship and donation agreements.

  • Manage Shell Employee Action Grants programme, including contractor management, internal communications, responding to queries from Shell staff and pensioners and on-going evaluation of supplier.

  • Manage process for reviewing and responding to third party funding requests and proposals, including liaising with Country Chair Office.

  • Maintaining the Social Investment intranet pages.

  • Ensure team compliance with Anti-bribery & Corruption and Records Management requirements.

Requirements:

  • Proven track record in data analysis, information management and digital visualisation and financial management.

  • Strong analytical skills and attention to detail.

  • Ability to drive process efficiency through continuous improvement initiatives.

  • Ability to work well with others and build relationships of trust in a virtual environment across, multiple time zones in different social and cultural contexts.

  • Working knowledge of Report One (Finance), Salesforce, Power BI would be an advantage

  • Strong interpersonal, writing and speaking skills

  • English min. C1

  • University degree

Number of Vacancies: 1

 

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects

Shell is an Equal Opportunity Employer