Trwa ładowanie. Prosimy o chwilę cierpliwości.
Michael Page
Data aktualizacji: 2019-05-08
Customer Service German
Nr ref. 32945_MP_PL
Warszawa, mazowieckie
BPO/SSC, Obsługa klienta
angielski, niemiecki
Data aktualizacji: 2019-05-08 Aplikuj

Customer Service German


Our Client is an international well-recognized company, the leader of their market.For their Shared Service Center we are seeking a customer orientated Customer Service Associate to manage and maintain excellent client relationships.
What's on Offer
  • Attractive employment conditions
  • Possibilities of professional development
  • Interesting, responsible and challenging work in international company with recognized reputation
Job Description
  • Processing of customer orders with a high level of accuracy ensuring product availability and managing order transportation.
  • Seeking to review and implement continuous improvement to day to day role ensuring best practice always maintained.
  • Work collaboratively with Supply and Demand Planning teams to manage product availability issues
  • Respond to all customer queries and complaints within agreed response times.
  • Management of any customer returns.
  • Maintain accurate and organized customer files
  • Working with Accounts Receivable team to deal with queries effectively.
The Successful Applicant
  • Fluency in English and German
  • Order management experience and client interaction experience
  • Multitasking ability with great detail orientation
  • Good communication and interpersonal skills - Teamwork and Flexibility
  • Ability to generate appropriate and robust business relationships with customers
  • Ability to work within a dynamic team environment
  • Openness and teamwork spirit

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