Workday Integration Analyst
(System Support Area)

Location: Warszawa/Kraków/ remote

The Workday Integration Analyst position is a part of the Global Workday organization and is responsible for ongoing technical support specific to PwC’s Workday post-implementation.
 

The role

• Investigate and analyze technical incidents received from L1 and identify if root cause is data, configuration, or technical issue.

• Perform impact analysis and recommend solution for issues on Workday custom integrations.

• Recognize patterns/ re-occurrence of incidents, and propose technical and process improvements to minimize volume/ magnitude of impact.

• Provide ad-hoc data extracts and integration runs to territory business partners on demand.

• Participate in ticket escalation meetings with L3 to discuss investigation and solution strategies

• Collaborate effectively with Workday L2 and L3 specialists across modules or business areas

• Raise tickets to appropriate group when work is out of scope of Workday Technical Team's supported area or application

• Peer review of teammates' solutions and deliverables.

Candidate profile

• At least Bachelor, or Engineering degree in Technology or a related field.

• Minimum 1 year of experience as a Workday integration analyst, or as integration/system analyst of  another ERP class system

• Previous experience in Workday APIs, Payroll (PECI/ PICOF), and Studio Integrations  would be an advantage

• Ability to adept at IT industry processes/ methodologies (e.g. SDLC, Agile) for implementing integration fixes and enhancements from design to production post deployment validation

• Ability to reasonably estimate the time for tasks and then meet deadlines set by those estimates; ability to quickly and effectively prioritize multiple requests

• Understand the nature of business within a large multinational organization (i.e. time zone differences, cultural diversity, offshore colleagues)

• Excellent communication and analytical skills

• Ability to work independently, as well as part of a team

• Fluent English

We offer

• Career development and professional growth in a global team setting

• Ability to pursue further professional development - access to the multiple trainings provided by Workday and PwC

• Participation in multi-territory activities within the Workday platform support area

• Competitive salary and benefits package, including private healthcare, life and disability insurance, attractive voucher program

• Opportunity to engage in after-hours sports activities and team building events

• Inspiring and friendly work environment

• Your career development plan tailored to your preferences and ambitions

• The office in a convenient location in the center of Warsaw and Kraków, or the possiblity to work from home for candiates from other locations