Start your career with BBH and learn firsthand about our services, culture, financial services industry and contribute to the development projects in Financial Services Sector. We put a lot of care into our internship programs as they help us identify our future hires and leaders.During the internship you will work closely with Desktop Support Technician, you assist in user needs analysis, hardware and software configuration and installation and upgrades of desktop hardware and software. The position supports restoring services, identifying and correcting core hardware and software problems.
To be successful, you will need to:
- Log problem descriptions and actions taken to resolve user calls
- Install software on stand-alone PCs/laptops
- Follow-up with users and technical staff to ensure problem resolution and customer satisfaction
- Troubleshoot hardware problems and refer to appropriate hardware support resource
- Troubleshoot basic LAN problems and refer to LAN technicians when necessary
- Troubleshoot application problems
- Research technical problems/issues
- Provide video support for Krakow office
Qualifications include:
- 3rd, 4th or 5th year students of Computer Science or related field and/or with equivalent work experience
- Working knowledge of Local Area Networks (LAN)
- Ability to use standard desktop tools effectively, including Microsoft Office and Lotus Notes
- Client service skills
- Analytical and problem solving abilities
- A high level of written and spoken English as you will be communicating with colleagues from our global offices on a daily basis
Internship duration : 4 months
What We Offer:
- Opportunity to gain IT, finance knowledge, and much more...
- Attractive salary
- Training opportunities and dynamic career development
- Daily interaction with team members across the globe
