
Infrastructure Analyst (French language) 
Candidate's profile
Requirements:
- Communicative French and English language
- Knowledge of operating systems (Windows, Unix/Linux would be advantage)
- Knowledge of network infrastructure would be an advantage
- Knowledge of Office 2007
Job description:
Currently we are looking for the candidates interested in developing and expanding their IT Interest and knowledge.
Engagement is dedicated to deliver the first two levels of support for our customer known from delivering the Telecommunication solutions.
During typical working day you will be responsible for analyzing, troubleshooting, resolving or dispatching the incidents related to the client systems.
Working Pattern: Shift worker covering 24/7
Main Accountabilities:
- Follow a set of tasks including system verification, day to day maintenance of the IT system peripherals
- Take first level actions on the peripherals
- Take prompt actions to treat the system alarms by following the standard procedures; Report all new incidents to the upper technical level
- Resolve recurrent incidents according to the documented written procedures
- Execute the procedures to secure and protect the IT peripherals
- Accomplish a requested set of tasks following the planning and the day-to-day operations
- Complete and update the operations report
- Update all procedures documents
What we offer?
and a friendly atmosphere
or leader competences
those for recommending
new employees
and co-financing
of courses
of additional benefits
(fitness, gym, cinema, etc.)
-you choose what tou want
and joint celebrations
family picnic
life insurance
also for your family
Assistive technologies
Reasonable accommodations
opportunities and interesting
CSR projects
and carpooling
About us



