Credit and Collections Specialist (German-Speaker) Candidate’s profile
- Good English and German skills
- Good analytical skills
- Customer Service skills and client-focus attitude
- Strong interpersonal skills and proactive approach
- Teamwork approach
- Ability to work under pressure
Job description
We are looking for a Collections Specialist for one of our teams in Krakow. The service will be provided for our outsourcing Client in Media & Entertainment sector.
Capgemini has been offering its services to the Client since 2016, delivering services in 7 languages from 4 Delivery Centers in Poland, India, China and Guatemala. We provide services within Finance and Accounting area - Order to Cash and Procure to Pay for two business units of our client. We are the team of creative and motivated people. As a new and dynamic project we have opportunity to work on process improvements and new solutions which is highly appreciated by our Client.
We are looking for candidates, who are interested in providing services related to Credit to Cash processes for Home Entertainment sector for customers located in Germany, Switzerland and Austria. The scope involves several processes: Collection, Disputes Management and Reporting.
Main accountabilities:
- Perform C2C tasks according to the defined desktop procedures
- Help and identify improvement areas and propose new solutions
- Work closely with the client and maintain good working relationship
Your team
- Multi-language and inter-national team and project, working for various European locations
- Cooperative and friendly atmosphere
- Supportive relationship with the Client
What we offer?
Working in a close-knit team
and a friendly atmosphere
and a friendly atmosphere
Debelopment od expert
or leader competences
or leader competences
Bonuses including
those for recommending
new employees
those for recommending
new employees
A wide range of training
and co-financing
of courses
and co-financing
of courses
Attractive package
of additional benefits
(fitness, gym, cinema, etc.)
-you choose what tou want
of additional benefits
(fitness, gym, cinema, etc.)
-you choose what tou want
Integration events
and joint celebrations
and joint celebrations
An annual
family picnic
family picnic
Additional
life insurance
life insurance
Employee volunteering
opportunities and interesting
CSR projects
opportunities and interesting
CSR projects
Bicycle parking
and carpooling
and carpooling
Private medical care,
also for your family
also for your family
Disability Inclusion
Assistive technologies
Reasonable accommodations
Assistive technologies
Reasonable accommodations
About us
Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.
Market analysis, HR, finance and accounting, supply chain, transformations, inteligent automation or knowlage management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.
