Job Summary

The Senior Project Manager is responsible for the project and project team coordination within IFDS Transfer Agency. The successful candidate will be responsible for delivery of assigned tasks, as well as management responsibility for an overall team of Project Managers, Business Analysts and Testers, as part of a wider European IFDS team.

IFDS Change Manager will ensure that governance standards are applied and adhered to among all team members.  He / she will align team members to deliver an agreed program of work, with an ongoing focus on capacity management and allocation.

IFDS Change Manager will work closely with Program Managers in other locations to agree priorities, monitor progress against objectives & deliverables, and repost key issues and risks.

Project Management/ Change Management responsibilities

• Management of a team of Project Managers. Business Analysts & Testers.
• Responsibility for adherence to policies, standards and quality of deliverables of team members
• Resource allocation & capacity management duties.
• Team reporting responsibilities including progress on active initiatives, key issues & risks, capacity utilization and projections.
• Management of projects within the IFDS Transfer Agency department
• Project categories include Regulatory, Strategic, Technology Improvement / Maintenance & Client Requested
• Project types include operational change and technical system changes
• Development of Business Cases in conjunction with the Project sponsor.
• Definition of project scope based on the Project sponsor’s objectives together with input from the appropriate stakeholders, both internally and externally
• Liaison extensively with clients to establish exact requirements, agree solutions and define timeframes for project deliverables
• Coordination of stakeholders across multiple locations and time zones
• Proactive identification and management of project risks, ensuring that the appropriate measures are taken to ensure that all stakeholders have an appropriate appreciation of the key risks and that the required steps to mitigate these risks are completed.
• Thorough documentation throughout the project life cycle including collation of all required signoffs
• Issue tracking and management, ensuring that the appropriate stakeholders are in agreement with the resolution steps
• Perform a cost/benefit analysis under the direction of the Project Owner
• Monitor project milestones
• Report project status and issues to business unit on a regular basis.
• Present project updates and key decisions at program level steering meetings
• Coordinate User Acceptance Testing and implementation planning
• Assist with the development of the Training Program for the project
• Interface with other business units involved in the project and coordinates the project team and activities across all organizations involved in the project
• Coordinate internal Legal & Risk requests
• Work within the Transfer Agency Project Office structure and ensures that all standard templates are used Collaborates with other PMO team members on local PMO processes

Knowledge, skills & experience required

• Minimum 8 years of management/supervisory/project management experience in financial services
• University degree in accounting, banking, finance, business administration, or equivalent professional qualification
• Excellent communication, interaction and influencing skills.
• Ability to work to deadlines
• Good organizational skills.
• Strong attention to detail.
• Strong problem solving skills.
• Ability to interact with stakeholders at all levels
• Self motivated, innovative and analytical.
• Strong Presentation and Facilitating skills
• Good prioritization and time management.
• Good people management & supervisory skills
• Ability to engage successfully in multiple initiatives simultaneously
• End to end experience of project lifecycle

Other

• Knowledge of the financial industry
• Knowledge of Transfer Agency function an advantage
• University degree in accounting, banking, finance, business administration, or equivalent professional qualification
• Advanced PC literacy including MS Office applications (Excel, Word), Outlook, Collaborate/SharePoint, MS Project.