The ER Operations Adviser supports two key functional teams; 1) Social Performance (SP) Centre of Excellence and 2) UK Downstream Social Investment.
Supporting role all reporting and data platform requirements including:
Social Investment (Annual & Quarterly) - analysis of voluntary and required social investment expenditure; analysis of social and business outcomes (global, regional, business, country, by spend, etc.)
Community Feedback and Business Interruptions (Quarterly) - global and regional classification of the number of complaints; global and regional reporting on business interruptions and correlation to community feedback
Data & Reporting Platform – support the development, testing and rollout of data systems transitioning to the Salesforce platform.
Working with the appropriate focal point to identify emerging trends in digitalization and greater data analysis capability.
Monitor the effectiveness of data management tools and informing continuous improvements.
Contribute to creating awareness and training for end users in relation to any new tool that SP CoE adopts to record and analyse data.
Validation of data with multiple stakeholders and data owners, and quality control of analysis.
Timely provision of verified data and analysis for key reports,
Supporting ad-hoc requests for analysis to support business development decisions and external events
UK Social Investment
Supports the Social Investment Manager to:
Manage spend and programme-impact reporting
Manage supplier contracts and sponsorship and donation agreements.
Manage Shell Employee Action Grants programme, including contractor management, internal communications, responding to queries from Shell staff and pensioners and on-going evaluation of supplier.
Manage process for reviewing and responding to third party funding requests and proposals, including liaising with Country Chair Office.
Maintaining the Social Investment intranet pages.
Ensure team compliance with Anti-bribery & Corruption and Records Management requirements.
Proven track record in data analysis, information management and digital visualisation and financial management.
Strong analytical skills and attention to detail.
Ability to drive process efficiency through continuous improvement initiatives.
Ability to work well with others and build relationships of trust in a virtual environment across, multiple time zones in different social and cultural contexts.
Working knowledge of Report One (Finance), Salesforce, Power BI would be an advantage
Strong interpersonal, writing and speaking skills
English min. C1
Number of Vacancies: 1
Benefits of working at Shell:
Shell is an Equal Opportunity Employer
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